Field Service Engineer

This is a fully remote position, open to applicants in New Jersey, +3 more states.

📋 Description

• Install, troubleshoot, repair, and maintain equipment.

• Assist in equipment testing, start-up, and validation processes.

• Oversee and/or carry out field installation and testing of equipment.

• Provide technical support to customers via phone, online, or on-site.

• Serve as the primary point of contact for customers.

• Seek internal technical support when necessary.

• Manage subcontractors as required.

• Maintain extensive knowledge of equipment, processes, and manufacturing.

• Work independently with minimal technical oversight.

• Troubleshoot various models of SP Scientific equipment autonomously.

• Adhere to health, safety, and environmental protocols.

• Report any unsafe conditions, equipment malfunctions, accidents, or incidents.

• Participate in mandatory health, safety, and environmental training.

• Assist in the investigation of accidents and incidents.

⛳️ Requirements

• Reside in New Jersey and be able to support customers throughout NJ, NY, PA, MD, DE, and other areas as needed.

• Willingness to travel approximately 90%, including overnight stays.

• Experience with refrigeration, compressors, and associated systems.

• Proficient in reading and interpreting blueprints, electrical, pneumatic, and hydraulic schematics.

• Experience in troubleshooting and repairing freeze-dryers is advantageous.

• Capable of independently coordinating and executing the installation of complex structural capital equipment.

• Skilled in assembling complex and often large mechanical assemblies.

• Able to troubleshoot complex mechanical and refrigeration systems independently.

• Competent in performing manufacturing processes such as brazing and welding.

• Proficient in deciphering electrical, mechanical, and process flow schematics independently.

• An AAS in electrical, mechanical, or related disciplines, or equivalent work experience is required.

• Refrigeration EPA Universal Card is required or can be obtained within 120 days of hire.

• Basic understanding of PLC controls, including ladder logic.

• Familiarity with test equipment and hand tools.

• Knowledge of plumbing, including piping and brazing.

• Electrical/electronic knowledge is essential.

• Ability to understand technical instructions, schematics, blueprints, and specifications.

• Mechanical and computer skills are necessary.

• A degree or certificate from an accredited two-year college or technical school in a related field, along with five years of relevant experience, or equivalent education and experience is expected.

🏝️ Benefits

• Life insurance.

• Health insurance.

• Dental insurance.

• Vision insurance.

• 401(k) plan with company match.

• Annual Paid Time Off.

• Paid Holidays.

• Opportunities for career advancement.

• Tuition Assistance.