Field Sales Trainer

This is a fully remote position, open to applicants in United States.

📋 Description

• Provide onsite and virtual training for client sales representatives and managers.

• Instruct representatives on how to introduce referral programs, enroll customers as advocates, and promote participation.

• Utilize role-playing, objection handling, demonstrations, and hands-on exercises.

• Customize training to align with customer sales processes, organizational structures, and levels of adoption.

• Identify challenges to participation and assist salespeople in integrating referral activities into their existing routines.

• Conduct ride-alongs with sales representatives when necessary.

• Set training objectives, expectations, and follow-up responsibilities in collaboration with client leadership.

• Assist managers in reinforcing referral behaviors during sales meetings, coaching routines, and accountability practices.

• Coordinate training plans and adoption initiatives with enablement, operations, and customer success teams.

• Analyze participation data, document findings and actions, and provide coaching after visits.

• Share insights from the field to enhance training, implementation practices, and product experiences.

• Maintain and refine training decks, facilitator guides, role-playing exercises, and coaching resources for managers.

• Tailor materials for enterprise brands, regional teams, and qualifying premium SMB customers.

• Collaborate on content updates with Product, Operations, and Customer Success teams.

• Develop and sustain knowledge of GTR's app, dashboard, and customer workflows.

• Showcase technology, resolve basic user issues, and liaise with technical support.

• Keep accurate records of training, coaching, observations, commitments, and follow-up actions.

⛳️ Requirements

• Over 4 years of experience as a sales manager or team lead with direct responsibility for coaching sales personnel and ensuring team accountability.

• Proven success in implementing new processes and maintaining changes in sales behavior.

• Strong comprehension of balancing new initiatives with the daily demands of sales and sales-team management.

• Capability to build trust with frontline representatives, local managers, and senior sales leaders.

• Excellent facilitation and coaching abilities, including practice exercises, handling resistance, and adapting to the audience.

• Ability to influence client teams without having direct management authority.

• Comfort in using customer performance metrics and internal benchmarks to identify gaps, direct coaching, and assess improvement.

• Experience in creating or enhancing training presentations and supporting resources.

• Exceptional organization, preparation, and follow-through across multiple customer engagements.

• Willingness to travel approximately two weeks per month.

• Experience in the home improvement, home services, or in-home sales sectors is highly preferred.

• Experience supporting multiple locations or operating within a large sales organization is especially valuable.

• Demonstrated sales leadership and coaching outcomes are prioritized over formal corporate training credentials.

🏝️ Benefits

• Eligibility for performance bonuses or commissions.

• Health care benefits.

• Retirement benefits.

• Paid sick leave.

• Parental leave.

• Paid time off or vacation benefits.

• Additional tax-reportable benefits.