Field Sales Specialist

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Expand the iKhokha customer base and achieve sales objectives in the Western Cape Atlantic Seaboard.

• Identify and approach potential customers in selected regions and sectors.

• Perform post-sale follow-up calls, tracking activities and demonstrations.

• Engage in upselling, cross-selling, and service calls.

• Investigate sales leads, strategize territory visits, and onboard new clients.

• Meet monthly and quarterly goals for Gross Profit, device sales, and demonstrations.

• Complete feedback mechanisms, including Swarm and demonstration feedback, HubSpot utilization, and pipeline oversight.

• Offer suggestions for enhancements to sales and service processes.

• Enroll merchants and aid in the completion of necessary FICA documentation.

• Conduct complimentary follow-up visits.

• Concentrate on specialized campaigns and provide reports on targeted initiatives.

• Maintain company standards and values while representing the brand.

• Monitor competitors and relay relevant insights.

• Address customer complaints by investigating issues, proposing solutions, and advising management.

• Keep professional and technical knowledge current through continuous learning.

⛳️ Requirements

• Completed Matric.

• At least 3 years of experience in Field/Outbound Sales.

• Prior experience in the merchant services or banking sector is a plus.

• Outstanding verbal and written communication skills.

• Intermediate proficiency in Outlook, Word, Excel, PowerPoint, Sales Software, and CRM systems.

• FICA training is a plus.

• A valid driver's license and dependable transport are mandatory.

• Candidates must currently reside within any of the specified trade areas.

• Proven success in meeting sales targets and managing customer relationships.

• Advanced understanding of sales funnels and pipeline management.

🏝️ Benefits

• Competitive salary and benefits package, including reduced Gap cover rates.

• Contributions to Medical Aid and Group Risk schemes.

• Study leave offered.

• Access to on-demand learning resources.

• A friendly and collaborative workplace culture.

• Coffee on tap and a variety of hot beverages provided by the onsite Barista at HQ.