Field Sales Manager

This is a fully remote position, open to applicants in California.

📋 Description

• Travel to accounts throughout designated California markets or citadels.

• Provide support for Nordstrom Jellycat Shop-in-Shops and key wholesale partners through field coverage.

• Maintain visual merchandising, product presentation, and customer experience standards.

• Spot opportunities to enhance store-level execution, placement, and storytelling.

• Interact with customers, assist store associates, and promote product knowledge.

• Aid accounts in maximizing sell-through and optimizing assortments.

• Assist with product launches, seasonal transitions, and significant commercial moments.

• Conduct on-site training on product knowledge, brand storytelling, and best-selling practices.

• Act as a resource for store associates regarding product features, hero SKUs, and new offerings.

• Help with merchandising, fixture updates, and floor resets.

• Ensure that fixtures, signage, and product presentation comply with brand guidelines.

• Provide store-level feedback to HOFS and Key Account Managers.

• Represent the brand as the primary point of contact for in-store teams.

• Communicate store feedback, requirements, and opportunities to sales and operations teams.

• Assist with merchandising, training, launches, and general account needs.

• Collaborate with HOFS and Key Account Managers on priorities, visit schedules, and goals.

• Document store visits, achievements, challenges, and necessary follow-ups.

• Contribute to broader field initiatives as the field organization expands.

⛳️ Requirements

• Strong passion for brands, retail, and customer experience.

• Confidence in representing a premium brand and establishing trust with store teams.

• Comfort with hands-on training, merchandising, selling, and resolving issues.

• Proven ability to organize, observe, and proactively recognize opportunities and challenges.

• 3–5 years of experience in field sales or wholesale management.

• Experience with prestige and luxury brands.

• Solid understanding of specialty retail and department store environments.

• Willingness to travel frequently within assigned markets.

• Excellent communication and relationship-building abilities.

• Capacity to work independently while closely collaborating with a wider sales team.

• 80–90% travel throughout the assigned territory, including regional and overnight trips.

• Ability to remain standing and walking for extended durations.

• Capability to bend, stoop, reach, kneel, and climb stairs.

• Ability to carry, lift, and move materials, samples, displays, and equipment weighing up to 35 pounds.

• Valid driver's license and ability to drive a motor vehicle if driving is a necessary function.

• Ability to work both indoors and outdoors in varying weather conditions.

🏝️ Benefits

• Annual discretionary bonus linked to both company performance and individual contribution.

• Medical, dental, vision, disability, and life insurance coverage.

• Generous contribution to Health Savings Account.

• 401k match of up to 5% of salary.

• 30 Days of PTO, prorated and provided at the beginning of each year.

• Employee Assistance Program.

• Opportunities for social events.