Director, Global Field Sales Operations

This is a fully remote position, open to applicants in United States, +1 more country.

📋 Description

• Collaborate with Sales leadership to establish quarterly objectives, align hiring strategies and trade-offs, and devise recovery plans when teams encounter setbacks.

• Set global standards for forecast calls, pipeline assessments, and quarterly business evaluations consistently.

• Generate independent forecasts for each team, oversee large-deal assessments, and translate insights into actionable decisions.

• Enhance sales productivity through improved coverage, expedited ramp-up times, and effective assistance from solution engineering and Privileged Access specialists.

• Spearhead the integration of AI in forecasting and pipeline management, enabling managers to reinvest saved time into sales and coaching activities.

• Conduct annual planning in collaboration with Sales Strategy and Planning and Enablement, ensuring teams commence each year with defined territories and quotas.

• Lead and nurture a high-performing global field sales operations team.

• Collaborate with Sales and Revenue Operations leadership to maintain the operational rhythm of a global sales organization that serves SMB to Enterprise clients across various regions.

⛳️ Requirements

• Over 8 years of experience in sales operations, revenue operations, or sales strategy and operations within the B2B software sector, including a minimum of 3 years in leadership roles.

• Extensive experience in sales forecasting, pipeline management, sales processes, and operational rhythms across diverse segments.

• Proven experience in leading annual planning, territory design, quota setting, and making in-year adjustments.

• Familiarity with supporting sales organizations across multiple regions, particularly EMEA.

• Capacity to forge trusted relationships with senior Sales leaders, communicate effectively, and influence decisions using sound judgment and data-driven insights.

• Experience in hiring, developing, and mentoring strong sales or revenue operations leaders.

• Proficient in utilizing Salesforce and AI to enhance forecasting, pipeline management, or sales efficiency.

• Must already possess legal authorization to work in the United States or Canada; no work authorization, relocation assistance, or visa sponsorship will be provided.

• Successful candidates will be required to complete a background check.

🏝️ Benefits

• Immediate enrollment in the benefits program (health, dental, 401k, and many others).

• Generous paid time off.

• Equity grant.

• Participation in incentive programs, where applicable.

• Maternity and parental leave top-up programs.

• Competitive health benefits.

• Generous PTO policy.

• RSU program available for most employees.

• Retirement matching program.

• Complimentary 1Password account.

• Paid volunteer days.

• Peer-to-peer recognition through Bonusly.

• Remote-first work environment.