Field Sales Manager

This is a fully remote position, open to applicants in California.

📋 Description

• Act as a brand ambassador for Jellycat and serve as the primary field contact on a daily basis.

• Travel to various accounts within the designated Los Angeles, California markets.

• Provide support to Nordstrom Jellycat Shop-in-Shops and key wholesale partners by covering the field.

• Maintain high standards for visual merchandising, product display, and overall customer experience.

• Spot opportunities for enhancing store-level execution, product placement, and storytelling efforts.

• Assist with in-store selling, engage customers, support store associates, and promote product knowledge.

• Aid accounts in maximizing sell-through rates and optimizing product assortments.

• Support product launches, seasonal transitions, and significant commercial events.

• Conduct on-site training focused on product knowledge, brand storytelling, and effective selling practices.

• Help with merchandising, updating fixtures, and resetting store layouts.

• Ensure that fixtures, signage, and product displays adhere to brand guidelines.

• Relay store feedback, requirements, and opportunities to sales and operations teams.

• Collaborate with HOFS and Key Account Managers on priorities, visit schedules, and objectives.

• Record store visits, successes, challenges, and follow-up actions.

• Contribute to broader field initiatives as the field organization expands.

⛳️ Requirements

• A strong passion for brands, retail, and delivering excellent customer experiences.

• Confidence in representing a premium brand and establishing trust with store teams.

• Comfort with hands-on training, merchandising, sales, and problem-solving activities.

• Proven ability to organize, observe, and proactively identify opportunities and challenges.

• 3–5 years of experience in field sales or wholesale management roles.

• Experience with prestige and luxury brands.

• Strong comprehension of specialty retail and department store environments.

• Willingness to travel frequently within the assigned markets.

• Exceptional communication and relationship-building abilities.

• Capacity to work independently while closely collaborating with a wider sales team.

• Expected travel of 80–90% throughout the assigned territory, including regional and overnight trips.

• Ability to stand and walk for extended durations.

• Capability to bend, stoop, reach, kneel, and climb stairs.

• Ability to carry, lift, and transport materials, samples, displays, and equipment weighing up to 35 pounds.

• Must possess a valid driver's license and be able to drive if it is an essential function of the role.

• Ability to work both indoors and outdoors in varying weather conditions.

🏝️ Benefits

• Annual discretionary bonus linked to both company performance and individual contributions.

• Comprehensive medical, dental, vision, disability, and life insurance coverage.

• Generous contributions to Health Savings Accounts.

• 401(k) matching up to 5% of salary.

• 30 days of paid time off, inclusive of vacation and sick leave.

• Access to an Employee Assistance Program.

• Participation in social events.