Field Sales Coordinator

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Engage with teams and clients through email, phone calls, and virtual meetings.

• Act as the customer liaison and problem solver for ChemTreat’s administrative operations.

• Collaborate with local ChemTreat teams on sales and administrative activities for field sales and service teams.

• Participate in training for teams, customers, service operations, and sales initiatives.

• Cultivate relationships with administrative staff at major client locations.

• Manage customer transactions under the guidance of the designated local representative.

• Oversee software and system updates, including CT Vista, Power BI, and Concur.

• Communicate system updates and coordinate training and resources with Area Managers.

• Assist field sales and service teams to enhance employee and customer satisfaction.

• Gather and present financial management information.

• Distribute and rectify salesman cost updates.

• Maintain data supporting pricing and contract management.

• Organize team meetings, customer events, and travel logistics.

• Produce internal and external account-management reports using CT Vista, Microsoft Office, Power BI, tank monitoring software, and other tools.

• Place and monitor orders.

• Review customer guides and update pricing for clients.

• Verify invoices for accuracy.

• Manage administrative account-management tasks as directed by responsible representatives.

• Travel as necessary, not exceeding 10% of the time.

⛳️ Requirements

• Some college education is required; business school or collegiate courses are preferred.

• A minimum of two years of experience in roles such as customer liaison, administrative coordination, reporting, order tracking, pricing, invoicing, and account management.

• At least five years of general business experience.

• Ability to work independently with minimal oversight.

• Strong attention to detail.

• Exceptional communication and interpersonal skills.

• Proficient computer skills, including Microsoft Office applications.

• Competency in typing.

• Capability to create customer reviews, sales presentations, and customer training materials using Microsoft PowerPoint.

• Ability to collaborate with Graphics and Documents to prepare proposals and media.

• Strong organizational, multitasking, and follow-up abilities.

• Ability to balance multiple field team members and manage various priorities.

• Proficient in effective communication using diverse styles and techniques.

• Availability for travel 2–3 times a year for team meetings, customer meetings, sales campaigns, and relationship building.

• Willingness to occasionally travel to supported territories.

• Capability to occasionally lift, carry, push, or pull up to 20 pounds.

🏝️ Benefits

• Paid time off.

• Medical insurance.

• Dental insurance.

• Vision insurance.

• 401(k).