Field Property Claims Adjuster

This is a fully remote position, open to applicants in Wyoming.

📋 Description

• Perform both virtual and on-site investigations at the residences of policyholders.

• Evaluate property damage, establish liability, assess the extent of loss, and negotiate equitable settlements.

• Utilize claims handling software, a company vehicle, and a laptop to assess damage and create estimates in a paperless setting.

• Identify and report potential subrogation opportunities.

• Notify relevant state and industry agencies of incidents involving theft, fraud, or arson.

• Operate independently with responsibilities that directly influence management outcomes.

• Represent the company in a professional manner during public engagements.

• Interact with policyholders, claimants, agents, witnesses, contractors, law enforcement, fraud and arson investigators, attorneys, medical professionals, and other involved parties.

• Negotiate with policyholders to finalize claims settlements.

• Advocate for safety and adhere to company safety and ergonomic standards.

• Participate in 1–3 CAT deployments each year, typically traveling away from home for around 23 days per deployment.

• Carry out additional tasks as assigned.

⛳️ Requirements

• A high school diploma or equivalent is required.

• Strong customer service experience is essential, preferably in a retail setting.

• Experience in construction or insurance is highly preferred.

• Exceptional oral and written communication skills are necessary.

• Proficient in computer applications: MS Word, Excel, and Outlook.

• Comfortable using smartphones and various applications.

• A strong desire to learn about insurance policies and property damage assessment.

• Outgoing demeanor and ease in interacting with policyholders, claimants, agents, witnesses, and fraud investigators.

• A valid driver's license is required.

• Must be bondable.

• Must pass a Motor Vehicle Record background check if assigned a company vehicle.

• Required to achieve a minimum passing score on all claims training examinations.

• Must be willing and able to climb ladders and work on rooftops multiple times each day.

• Comfortable working in small, confined spaces such as attics and crawlspaces.

• Ability to lift up to 50 lbs.

• Proficient in English speaking, reading, and writing.

• Capable of performing bending, kneeling, pulling, pushing, sorting, climbing, reaching, standing, walking, seeing, and data entry.

• Must currently reside within the designated Gillette or Sheridan, Wyoming service area or a nearby community within the assigned territory.

🏝️ Benefits

• Paid training provided through the University of Farmers.

• Flexibility and independence to work outside of a traditional desk job.

• 401(k) plan available.

• Bonus opportunities based on individual and company performance.

• Medical insurance coverage.

• Dental insurance benefits.

• Vision insurance options.

• Health Savings and Flexible Spending Accounts available.

• Life insurance coverage.

• Paid time off (PTO).

• Paid parental leave.

• Tuition assistance offered.

• Company vehicle provided.

• Laptop for work use.

• Additional hourly pay and overtime compensation during CAT deployment assignments.

• Opportunities for management advancement through educational programs, mentorship, and inspiring leadership.