Bodily Injury Litigation Claims Adjuster

This is a fully remote position, open to applicants in Florida.

📋 Description

• Conduct investigations into automobile accidents involving one or multiple vehicles that result in property damage and/or bodily injury, with involvement from attorneys and litigation.

• Evaluate coverage, liability, and damages associated with claims.

• Deliver exceptional customer service throughout the claims process.

• Engage with customers and attorneys through various communication methods including voice calls, emails, text messages, and occasionally video chats.

• Negotiate equitable injury settlements with customers, vendors, third-party carriers, and claimants.

• Review details of damages and interpret relevant policies to ascertain coverage.

• Assess and negotiate settlements in line with legal and business standards.

• Utilize estimation tools, job aids, settlement platforms, and claims management systems.

• Implement policies in accordance with established policy agreements.

• Ensure timely and precise documentation of claims.

• Keep customers informed about the progress of their claims and adapt to their preferred communication methods.

⛳️ Requirements

• A minimum of 5 years of experience handling Florida Represented 3rd party Bodily Injury claims.

• Proven experience in managing severe, complex, and litigated Bodily Injury claims.

• Familiarity with Florida tort reform.

• Possession of a Florida 6-20 All Lines Adjuster License (Property & Casualty).

• Excellent communication skills, particularly over the phone.

• Capacity to work independently and remotely while efficiently managing time.

• Understanding of insurance policies, coverage, and liability assessments.

• Strong critical thinking and problem-solving abilities.

• Knowledge of innovative tools and platforms for evaluating claims.

• A dedicated home office environment free from distractions.

• Minimum internet speed of 50 MB down/5 MB up.

• Background investigation is required.

• Allstate typically does not sponsor individuals for employment-based visas for this position.

🏝️ Benefits

• Comprehensive benefits package from Day 1, including time off, healthcare, retirement plans, and more.

• Flexible work scheduling options.

• Time-off policy that promotes work/life balance.

• Initial and ongoing training opportunities.

• 401K/pension plans available.

• Education reimbursement programs.

• Support for career advancement and continuous professional development.

• Technology bundle provided, including laptop, monitors, headset, keyboard, and mouse.

• Monthly connectivity reimbursement of $80.

• Permanent remote work from home arrangement.