Field Property Claims Adjuster

This is a fully remote position, open to applicants in Ohio.

📋 Description

• Conduct both virtual and in-person investigations at the residences of policyholders.

• Evaluate property damage, assess liability, determine the extent of loss, and negotiate equitable settlements.

• Utilize claims management software, a company-provided vehicle, and a laptop to assess damage and prepare estimates in a paperless setting.

• Identify and report potential subrogation opportunities.

• Notify the relevant state and industry authorities regarding incidents of theft, fraud, or arson.

• Operate independently with responsibilities that significantly influence management results.

• Represent the company in a professional manner during public engagements.

• Interact with policyholders, claimants, agents, witnesses, contractors, law enforcement, investigators, attorneys, medical professionals, and other stakeholders.

• Negotiate settlements with policyholders for claims.

• Advocate for safety and adhere to company safety and ergonomic guidelines.

• Undertake additional responsibilities as assigned.

⛳️ Requirements

• High School diploma or its equivalent is required.

• Exceptional customer service skills, ideally gained in a retail setting.

• Experience in construction or insurance is highly preferred.

• Strong verbal and written communication abilities.

• Proficiency in computer applications: MS Word, Excel, and Outlook.

• Familiarity with smartphones and related applications.

• Willingness to learn about insurance policies and property damage.

• Valid driver's license and bondable status are required.

• Final candidates will undergo a Motor Vehicle Record background check.

• Must reside in the greater Canton, OH area or assigned territory.

• Ability and willingness to climb ladders and work on rooftops multiple times each day.

• Comfortable working in small, confined spaces such as attics and crawlspaces.

• Must achieve a minimum passing score on all claims training assessments.

• Capability to lift up to 50 lbs.

• Proficient in speaking, reading, and writing in English.

• Ability to function in both field and home office environments.

• Willingness to participate in 1–3 CAT deployments each year.

• Employees on the catastrophe team may need to travel away from home, typically for 2-3 days.

🏝️ Benefits

• Paid training through the University of Farmers.

• 401(k) retirement plan.

• Medical insurance coverage.

• Dental insurance plans.

• Vision insurance options.

• Health Savings Accounts available.

• Flexible Spending Accounts offered.

• Life insurance coverage.

• Paid Time Off (PTO).

• Paid parental leave.

• Tuition assistance programs.

• Bonus opportunities based on Company and Individual Performance.

• Company vehicle provided.

• Laptop supplied for work purposes.

• Educational and mentorship programs available.

• Opportunities for advancement into management roles.

• Participation in volunteer projects encouraged.