Field Property Claims Adjuster

This is a fully remote position, open to applicants in Louisiana, +1 more state.

📋 Description

• Conduct virtual and in-person investigations at the homes of policyholders.

• Evaluate property damage, establish liability, assess losses, and negotiate equitable settlements.

• Utilize claims management software, a company vehicle, and a laptop to assess damage and create estimates in a digital environment.

• Analyze and report potential subrogation opportunities.

• Report incidents of theft, fraud, or arson to relevant state and industry authorities.

• Execute tasks independently with a direct influence on management decisions.

• Represent the company professionally in public engagements.

• Interact with policyholders, claimants, agents, witnesses, contractors, law enforcement, fraud and arson investigators, attorneys, medical professionals, and other relevant parties.

• Negotiate settlements with policyholders.

• Advocate for safety and adhere to company safety and ergonomic guidelines.

• Travel to and from policyholders' residences throughout Vicksburg, Mississippi, and eastern Louisiana.

• Perform additional responsibilities as assigned.

⛳️ Requirements

• High School diploma or equivalent is mandatory.

• Exceptional customer service skills, preferably acquired in a retail setting.

• Experience in construction or insurance is highly desirable and preferred.

• Strong oral and written communication abilities.

• Proficient in MS Word, Excel, and Outlook.

• Comfortable using smartphones and related applications.

• Willingness to learn about insurance policies and property damage.

• Outgoing demeanor with the ability to engage comfortably with policyholders, claimants, agents, witnesses, and fraud investigators.

• Must possess a valid driver's license and be bondable.

• Final candidates will undergo a Motor Vehicle Record background check.

• Previous experience in property damage claims is preferred; the company is open to training the right candidate.

• Ability and willingness to climb ladders and work on rooftops multiple times a day.

• Capability to work in small, confined spaces such as attics and crawlspaces.

• Must achieve a minimum passing score on all claims training exams.

• Physical abilities required include bending, kneeling, pulling, pushing, sorting, carrying up to 50 lbs., climbing, reaching, standing, walking, seeing, and data entry.

• Proficiency in English speaking, reading, and writing is required.

• Willingness to travel away from home for CAT deployments, typically lasting 23 days; expected to commit to 1–3 CAT deployments annually.

🏝️ Benefits

• Competitive starting salary.

• Bonus opportunities based on company and individual performance.

• 401(k) plan.

• Medical insurance.

• Dental coverage.

• Vision insurance.

• Health Savings and Flexible Spending Accounts.

• Life insurance.

• Paid time off.

• Paid parental leave.

• Tuition assistance.

• Paid training through the University of Farmers.

• Educational and mentorship programs.

• Company vehicle.

• Laptop provided.

• Additional hourly pay and overtime during CAT deployment assignments.

• Flexibility and autonomy to work outside the confines of a traditional desk job.