Field Engineer – Northern OH/Cleveland Area

This is a fully remote position, open to applicants in Ohio.

📋 Description

• Independently schedule and perform preventive maintenance services.

• Be available for emergency calls 24/7 as needed.

• Diagnose critical power systems, determine root causes, and execute repairs to reduce downtime.

• Comply with job specifications and execute tasks with precision.

• Prioritize preventive maintenance to achieve Zero Defects.

• Educate customers on the operation of equipment and maintain effective communication.

• Safeguard and maintain company tools and equipment.

• Assist in sales efforts by recommending essential power equipment and related products.

• Accurately submit all required documentation in a timely manner.

• Provide mentorship and training to junior team members.

• Participate in product-specific training sessions.

• Aid in equipment commissioning.

• Oversee battery installation, removal, and disposal processes.

⛳️ Requirements

• A minimum of an Associate's degree in Electrical or Electronic Engineering Technology or a related discipline.

• At least 4 years of experience in servicing, troubleshooting, installing, and maintaining critical power or similar equipment.

• Eagerness to acquire technical skills through various training methods.

• Excellent written and verbal communication abilities.

• Strong mechanical aptitude.

• Capability to effectively communicate with both internal and external clients.

• Self-driven and capable of managing one's workload independently.

• Proficiency in MS Outlook, Word, and Excel.

• Capacity to regularly lift a minimum of 50 pounds.

• A valid driver's license with auto insurance is mandatory.

• Current vehicle insurance and licenses are required.

• Completion of factory training or equivalent in the repair and maintenance of various leading UPS brands is preferred.

• Prior experience in critical power field service is preferred.

• Familiarity with electrical/electronic testing equipment is preferred.

• Ability to read and interpret electrical line diagrams and schematics is preferred.

• Understanding of Ohm's law and electronic theory is preferred.

• Skill in assessing equipment operating conditions is preferred.

🏝️ Benefits

• Achieve a healthy work-life balance.

• Participate in product-specific training sessions.

• Gain guidance and training opportunities for less experienced team members.

• Company tools and equipment will be provided and maintained.

• Recognition as a Top Workplace (2022-2026).