Field Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate with Account Executives as the technical lead throughout the complete enterprise sales process.

• Take charge of the technical success from initial discussions to the signing of agreements and subsequent expansions.

• Conduct demonstrations and technical presentations specifically designed for both business and technical stakeholders.

• Create and manage proof-of-value initiatives, including pilot programs, A/B testing, and technical assessments.

• Convert ranking performance data into measurable revenue and margin improvements.

• Act as the technical expert during high-value sales cycles worth eight figures.

• Navigate through technical evaluation teams, security assessments, architectural dialogues, procurement, and legal processes.

• Assess customer environments and align Sequen's Rank/Build/Run architecture and RRI with customer surfaces and KPIs.

• Develop technical narratives that empower internal champions to advocate for the solution.

• Collaborate with AEs to create business cases that are ready for procurement.

• Link field teams with product management, machine learning, and engineering teams deployed in the field.

• Design the demo process, proof of concept frameworks, and technical sales materials.

⛳️ Requirements

• Over 8 years of experience in pre-sales, sales engineering, or solutions engineering supporting enterprise software sales cycles.

• Exceptional communication skills in customer-facing scenarios.

• Background in supporting technical products, including infrastructure, ML/AI, data platforms, search, or personalization.

• Proven experience conducting demos, developing POCs, and leading technical evaluations that result in seven- and eight-figure deal closures.

• Capability to collaborate with AEs and manage the entire technical win process.

• Strong business insight with the ability to identify, nurture, and equip technical champions.

• Proficient in communicating with both Chief Product Officers and technical engineers.

• A builder mindset with the ability to develop frameworks.

• Full accountability and comfort in navigating uncertain situations.

• Ability to excel in fast-paced, early-stage, or hypergrowth environments.

• Bachelor’s degree or equivalent experience, preferably in a technical discipline.

• Experience supporting sales in retail, e-commerce, marketplaces, or travel sectors is a plus.

• Practical experience with recommendation, ranking, search, or personalization systems is advantageous.

• Familiarity with SQL, Python, APIs, or data pipelines.

• Experience in running pilots or proof-of-value initiatives utilizing usage-based, value-based, or lift-share commercial models.

• Experience collaborating with forward deployed engineering or professional services teams.

🏝️ Benefits

• Bonus and commission opportunities.

• Significant equity participation.

• Direct collaboration with the founding team, product, and machine learning divisions.

• A high-impact role that directly influences how a fast-growing AI company succeeds in technical evaluations.

• Ownership of the technical sales process and the scalable frameworks that support it.