Field Clinical Specialist

This is a fully remote position, open to applicants in Missouri.

📋 Description

• Provide technical, clinical, and educational/training assistance to the Sales team within a designated territory.

• Demonstrate and instruct new patients/customers on product usage.

• Follow up with patients and offer ongoing support.

• Support account sales representatives and regional sales managers with lead generation and follow-ups.

• Foster and strengthen client relationships.

• Deliver clinical assistance for patient selection, basic troubleshooting, device use, and patient follow-up.

• Attend patient device implant procedures and conduct follow-ups to ensure successful implantation.

• Educate external personnel on bandage changes and product specifications.

• Address customer needs and product complaints by creating solutions or collaborating with SPR team members.

• Meet with current and potential clients to assess clinical needs and showcase products.

• Ensure facilities are stocked with clinical literature and marketing materials.

• Support industry conferences, exhibits, and laboratory sessions.

• Stay informed about SPR products, competing devices, and neuromodulation techniques.

• Organize and conduct both in-person and remote training for physicians and hospital/clinic staff.

• Manage patient documentation and data collection using Salesforce.

• Stay updated on third-party accreditation standards.

• Adhere to the Corporate Compliance Program.

• Provide constructive guidance to peers.

• Occasionally assist with cases outside the assigned geographic area.

• Report to an Area Sales Manager and receive daily instructions from sales representatives.

⛳️ Requirements

• A college degree in a clinical or related field is preferred.

• Experience working with patients, ideally in a clinical setting.

• 3–5 years of relevant clinical support experience is preferred.

• Demonstrated success in a dynamic, fast-paced environment.

• A high level of professionalism is essential.

• A valid driver’s license, a clean driving record, and an active vehicle insurance policy are required.

• Strong written and verbal communication skills are necessary.

• Ability to accept constructive feedback and suggestions for ongoing improvement.

• Willingness to work outside of normal business hours.

• Previous Operating Room experience is strongly preferred.

• Experience in working with pain management patients is advantageous.

• Familiarity with neuromodulation techniques is desirable.

• Willingness to travel approximately 75% within the assigned territory.

• Capability to occasionally travel outside the assigned territory.

🏝️ Benefits

• Competitive salary.

• Company-paid medical, dental, and vision coverage.

• Short- and long-term disability insurance.

• Life insurance benefits.

• 401k matching contributions.

• Paid time off.

• Holiday pay offered.

• Wellness program activities.

• Annual company bonus opportunities.

• Variable compensation based on territory and overall company performance.

• Car allowance provided.

• Flexible hours based on project and/or client needs.

• Recognition as a Top Workplace.