Field Case Manager – Workers' Comp Adjuster

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Perform on-site and face-to-face investigations

• Assess the compensability of claims

• Set reserves for claims

• Record decision-making processes

• Disburse benefit payments

• Notify the State administrative authority as necessary

• Collaborate with injured workers, employers, medical experts, and legal professionals

• Ensure that appropriate benefits are delivered in accordance with relevant Workers’ Compensation Laws

• Travel regularly within an assigned territory, with infrequent overnight stays

⛳️ Requirements

• Experience with Pennsylvania workers compensation claims is highly desirable

• A Bachelor’s degree or equivalent professional business experience is acceptable

• State licensure for managing Workers' Compensation claims is required if applicable

• Excellent written and verbal communication skills are essential

• A world-class customer service mindset is required

• Proficiency in learning and utilizing proprietary software and Microsoft Office applications

• Must possess the ability to work independently

• A valid driver's license, a satisfactory driving record, and a suitable vehicle are necessary

• Candidates must reside within the territory or be open to relocating

• Successful completion of pre-employment assessments, including a criminal background check and a 10-panel drug screening is mandatory

• Review of motor vehicle records, if applicable

• Regular travel within a designated territory is necessary

🏝️ Benefits

• Automobile reimbursement program

• Reimbursement for mobile phone and internet expenses

• Salaried position

• Target case load of 60 claims