Field Application Specialist – Bioprocessing, Fluid Management Technology

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Assist customers throughout the design, validation, and implementation of fluid management solutions.

• Offer product expertise, application knowledge, and technical support during the entire customer journey.

• Aid the sales team with product design, positioning, and demonstrations.

• Support customers with application development, initial startups, and training sessions.

• Identify, connect with, and engage potential customers and whitespace opportunities within Commercial.

• Generate and qualify new business opportunities through proactive technical outreach.

• Plan, execute, and oversee technical demonstrations and trials.

• Assess solution fit, quantify customer impact, and address any technical objections.

• Advocate for the defined product and service portfolio.

• Collaborate with Commercial teams on customer proposals and commercial offers.

• Provide pre- and post-sales technical support to ensure adoption and foster repeat business.

• Transition customers to Central Sales once adoption is confirmed.

• Gather and communicate Voice-of-Customer insights, user needs, feedback, and competitive intelligence.

• Influence the assigned product portfolio and enhance sales enablement strategies.

• Contribute to business growth in the Southeast region, including potential coverage in Virginia, Tennessee, and South Carolina.

⛳️ Requirements

• Bachelor’s Degree in Life Sciences, Biotechnology, Engineering, or a related field, or equivalent demonstrated professional experience.

• Over 3 years of experience in technical sales, applications support, or pre-sales within a scientific or technical setting.

• Familiarity with MSAT, cGMP Manufacturing, and/or Tech Transfer Teams.

• Experience with single-use systems is highly regarded.

• Proven hunter mindset with a successful track record in identifying, advancing, and securing new opportunities.

• Strong hands-on technical skills, including conducting demos, trials, and customer evaluations.

• Excellent consultative communication abilities.

• Proficient in CRM systems and structured sales methodologies.

• Strong documentation practices.

• Willingness to travel over 50% of the time.

• Alignment with core values: Sustainability, Openness, Enjoyment.

🏝️ Benefits

• Mentoring, leadership programs, and internal seminar opportunities.

• Paid vacation, sick leave, corporate holidays, and a community service day.

• Flexible working hours.

• Comprehensive onboarding experience, including a virtual online platform.

• Culture of mutual support, team spirit, and international collaboration.

• Communities focused on topics such as “Coaching,” “Agile Working,” and a “Businesswomen’s Network.”

• Medical plans, dental, vision, EAP, and various wellness programs.

• State-of-the-art buildings equipped with the latest technology and facilities.

• 401(k) plan with a generous company match.

• Health Savings Account (HSA), Flexible Spending Account (FSA) for dependent care and healthcare expenses, and a Transportation Commuter Account.

• Basic Life Insurance, Accidental Death & Dismemberment (AD&D), EAP, Family Planning & Women’s Health services, and Health Advocate support.

• Optional Supplemental Life Insurance, Legal Services, Long-Term Disability (LTD) and Short-Term Disability (STD) insurance, and Critical Illness Insurance.