Field Application Scientist

This is a fully remote position, open to applicants in Florida.

📋 Description

• Deliver thorough scientific consultation to support account management in collaboration with the internal sales team within the designated territory/region.

• Assess new potential instrument opportunities.

• Educate, train, and assist both new and existing customers on MSD instrumentation and data analysis.

• Conduct training for customers on MSD assays, instrumentation, and software.

• Aid customers in troubleshooting assays and analyzing data.

• Support customers in developing their own assays on the MSD platform.

• Participate in scientific meetings, conferences, and trade shows, providing feedback and reports.

• Facilitate communication between sales and marketing teams to address customer issues and broaden the customer base through scientific networking.

• Offer scientific seminars and conferences to potential customers as needed.

• Collaborate with account managers during the strategic sales process to increase sales of instruments and consumables.

• Conduct internal scientific training sessions for sales, FAS, and management teams.

• Generate reports and presentations based on assay development visits and new evaluations.

• Share field feedback with team members, account managers, and internal departments.

• Record activities and customer interactions in Salesforce.com.

• Monitor, identify, and evaluate new literature referencing MSD products and methodologies.

• Stay informed about competitor technologies and provide strategic insights to the sales team.

• Travel frequently to customer locations and operate in laboratory settings as necessary.

⛳️ Requirements

• A Ph.D. in Life Sciences or a related field is required.

• A Master’s or Bachelor’s degree in a related discipline, along with equivalent experience, will be considered.

• A minimum of three years of practical experience in a molecular biology lab, clinical lab, discovery lab, or biochemistry within a research or clinical environment.

• Previous experience in field application or scientific support is preferred.

• Experience in protein biochemistry is advantageous.

• Excellent analytical skills and a solid foundation in scientific principles.

• Strong logical problem-solving skills and the capacity to organize and progress project tasks methodically.

• Comprehensive understanding of immunoassay principles, development, and their application across various research fields.

• Capability to independently conduct assay and reagent troubleshooting, optimization, and validation experiments.

• Strong written and verbal communication skills.

• Proficiency in conveying laboratory issues, challenges, and results that affect timelines, accuracy, and data reliability.

• Professional demeanor and strong interpersonal skills for engaging with customers.

• Familiarity with software and software systems is desirable.

• Willingness to travel and work outside of regular business hours as required.

• Ability to communicate and exchange information, use necessary equipment, navigate the office, and travel regularly.

• Capacity to work in laboratory environments that may involve chemicals and hazardous materials.

• Meso Scale Diagnostics utilizes E-Verify to confirm candidates’ work eligibility.

🏝️ Benefits

• Eligibility for discretionary or non-discretionary bonuses.

• Medical insurance coverage.

• Dental insurance coverage.

• Vision insurance coverage.

• Prescription drug benefits.

• 401(k) plan with company matching contributions.

• Flexible spending accounts.

• Company-sponsored short- and long-term disability insurance.

• Group life insurance.

• Accidental death and dismemberment insurance.

• Paid vacation time.

• Paid sick leave.

• Paid holidays.

• Paid parental leave.

• Employee assistance program.

• Contribution towards fitness club memberships.

• Pet insurance options.

• Identity theft protection services.

• Discounts on home and auto insurance.

• Optional supplemental life insurance.