Field Application Engineer

This is a fully remote position, open to applicants in Taiwan.

📋 Description

• Assist customers in overcoming test and measurement challenges while contributing to business expansion in Asia.

• Support key clients in the optical communication sector, including developers of Photonic ICs, optical transceiver firms, foundries, test facilities, OSATs, and equipment developers.

• Deliver comprehensive technical assistance for intricate Photonic IC ATE testing configurations during validation, pre-production, and high-volume manufacturing phases.

• Collaborate with the Regional Sales Manager and Business Development Manager to enhance business prospects and meet or surpass sales objectives.

• Analyze customer needs, identify the best solutions, and offer consultative services.

• Refine test workflows, troubleshoot issues, and supply examples of automation.

• Develop technical proposals featuring detailed test setups and value propositions.

• Construct complex testing arrangements and perform experiments to produce customer proof-point data and test outcomes.

• Render first- and second-level technical support.

• Conduct product demonstrations and assist with on-site technical assessments.

• Deliver outstanding customer service and support.

• Promote both existing and new products through in-person engagements, trade shows, and online sales presentations.

• Sustain positive, long-term relationships with key clients.

• Engage closely with customers as an industry peer and consultant on R&D, validation/characterization, and high-volume manufacturing test challenges.

⛳️ Requirements

• Minimum of 8 years of experience in a technical support and/or development role related to ATE and Photonics Testing.

• Extensive experience with optical testing throughout the product lifecycle: R&D, DVT, and HVM.

• Proficiency with Photonics and HSIO test and measurement tools and solutions.

• Familiarity with sampling oscilloscopes, BERTs, tunable lasers, optical spectrum analyzers, and measurements related to wavelength, polarization dependency, RIN, and LIV-curves.

• Expertise in software automation using API, SCPI, gRPC, and PXIe.

• Knowledge of common programming languages such as Python and C++.

• Profound expertise in optimizing test workflows, test duration, and throughput.

• Understanding of the optical communication landscape in Asia.

• Strong skills in technical problem-solving related to Photonics and HSIO testing.

• Excellent presentation and communication abilities.

• Capability to cultivate strong customer relationships and convey information with clarity and technical insight.

• Ambition to act as a trusted advisor to clients and regularly interact with key technical contacts.

• Comfortable working independently while establishing and reaching ambitious targets.

• Outstanding organizational, time management, and interpersonal skills.

• Bachelor's degree in Physics (Photonics) or Electrical Engineering is required.

• Proficient in English, both written and spoken.

• Demonstrated ability to work effectively within a team.

🏝️ Benefits

• Medical claims.

• Group insurance.

• Retirement plans.

• Paid vacation and holidays.

• Tuition assistance programs.

• Health and well-being benefit programs.