Clinical Applications Engineer

This is a fully remote position, open to applicants in Ohio.

📋 Description

• Offer procedural support to new robotic system locations to enhance safety and facilitate effective progress.

• Partner with global Clinical Applications Engineering and Endoluminal Sales teams to assist new users during their initial learning phase.

• Deliver expert clinical product and technical support and training to physicians and clinical personnel during procedures.

• Identify concerns from clinical users that impact procedure adoption and collaborate with training and development teams to address them.

• Maintain ongoing communication with global Clinical Applications Engineering and development teams.

• Develop and share best practices and product feedback in collaboration with peers and development engineering teams.

• Keep updated on product instructions for use, best practices, technical troubleshooting, scientific clinical literature, and new product developments.

• Prioritize and respond appropriately to inquiries in a high-pressure environment.

• Facilitate the early adoption of new technology and assist users in transitioning from initial training to system proficiency.

• Provide insights to design engineering regarding system usage nuances specific to the assigned market.

⛳️ Requirements

• At least 2 years of technical or clinical experience in the healthcare sector.

• Experience in navigating hospitals and supporting medical procedures.

• Background in working with highly complex technical systems and/or in a critical patient care environment with physicians and support staff.

• Excellent oral, written, and interpersonal communication abilities.

• Strong situational awareness skills.

• Capacity to seek out, process, and translate large amounts of data into actionable insights.

• Willingness to travel up to 70% of the time.

• Reside near a major airline or rail hub.

• Flexibility to work nights and weekends as required.

• Ability to independently prioritize and manage travel logistics and complete related administrative tasks.

• Willingness to travel on short notice and support cases across different locations.

• Bachelor’s degree in biomedical engineering or a related healthcare field.

• Capability to provide current proof of vaccination against certain diseases, including COVID-19, if mandated by Intuitive and/or customers.

• May be subject to U.S. export-control regulations, including an export license and/or Technology Control Plan.

🏝️ Benefits

• Remote work; employees are expected to come onsite when requested by their leader.

• Competitive base pay, incentives, benefits, and equity options.

• Reasonable accommodations available for qualified individuals with disabilities.

• Equal employment opportunities alongside anti-discrimination protections.

• Consideration under fair chance laws for applicants with arrest and conviction histories.