Clinical Applications Engineer

This is a fully remote position, open to applicants in New York.

📋 Description

• Offer procedural assistance to new robotic system locations to enhance safety and ensure effective progression.

• Work in collaboration with global Clinical Applications Engineering and Endoluminal Sales teams to assist new users as they navigate their initial learning phase.

• Deliver expert clinical product and technical support while training physicians and clinical personnel on Intuitive equipment during clinical procedures.

• Identify concerns from clinical users that may hinder procedure adoption and partner with training and development teams to resolve them.

• Maintain ongoing communication with global Clinical Applications Engineering and development teams.

• Collaborate with colleagues and development engineering partners to create and disseminate best practices and product feedback.

• Stay updated on product usage guidelines, best practices, technical troubleshooting, scientific clinical literature, and new product developments.

• Prioritize and respond effectively to requests in a high-pressure environment.

• Assist in the early adoption of robotic minimally invasive care and help users transition from initial training to achieving system proficiency.

• Provide insights to design engineering regarding system usage intricacies within the designated market.

⛳️ Requirements

• At least 2 years of technical or clinical experience in the healthcare sector.

• Familiarity with navigating hospitals and supporting procedural activities.

• Experience working with highly complex technical systems and/or in critical patient care environments alongside physicians and support staff.

• Proficient oral, written, and interpersonal communication skills.

• Strong situational awareness.

• Capability to work independently and adaptively in a dynamic environment.

• Ability to maintain composure and think critically under high-pressure situations.

• Proficiency in collaborating effectively in a remote team setting.

• Skill in processing large volumes of data and translating information into actionable insights.

• Willingness to travel up to 70%.

• Reside near a major airline or rail hub.

• Availability to work nights and weekends as necessary.

• Flexibility to travel on short notice and support cases across diverse geographies.

• Competence in independently prioritizing and managing travel logistics along with related administrative tasks.

• Bachelor’s degree in biomedical engineering or a healthcare-related field.

• May be subject to U.S. export controls and related licensing or Technology Control Plan requirements.

• May need to provide current proof of vaccination against specific diseases, including COVID-19.

🏝️ Benefits

• Remote work options; employees are expected to come onsite when requested by leadership.

• Competitive base salary, incentives, benefits, and equity options.

• Possible accommodation and accessibility assistance during the application or interview stages.

• Commitment to equal employment opportunities and protections against discrimination.

• Consideration for applicants with arrest and conviction records under fair chance policies.

• Potential vaccination requirements may be applicable, including current proof of vaccination against certain diseases, including COVID-19.