Field Account Manager

This is a fully remote position, open to applicants in Ohio, +1 more state.

📋 Description

• Establish and nurture robust, multi-tiered, long-term relationships with customers to enhance account engagement, satisfaction, retention, and recurring revenue.

• Increase Sartorius’ share of wallet within designated accounts by cross-selling and penetrating multiple products.

• Oversee the commercial phases of the sales cycle, encompassing proposal creation, negotiation, and finalizing commercial agreements.

• Coordinate Technical Sales participation for generating opportunities, validating technical aspects, and achieving technical closure.

• Recognize and cultivate growth prospects within designated accounts.

• Utilize Technical Sales for technical validation, conducting trials, and designing solutions.

• Promote the adoption of innovative and newly launched products, ensuring effective implementation and achieving targets related to new product introductions (NPI).

• Incorporate newly acquired customers into the assigned account base and identify new use cases in account plans.

• Utilize SFDC to ensure pipeline accuracy, document customer interactions, and facilitate precise forecasting and data-driven territory management.

⛳️ Requirements

• Bachelor's degree in Life Sciences, Engineering, or a related discipline.

• Over 3 years of field sales experience in the life sciences or technical manufacturing sector, managing mid-sized or large accounts.

• Preference for candidates with bioprocessing, manufacturing, or MSAT experience.

• Strong commercial insight with a proven track record in negotiation, opportunity management, and account planning.

• Effective communicator capable of influencing a range of decision-makers and collaborating with Technical Sales to develop customer solutions.

• High proficiency in CRM systems (SFDC) for managing pipelines, forecasting, and data-driven sales strategies.

• Self-motivated, results-oriented, and adept at coordinating cross-functional stakeholders to achieve account objectives.

• Willingness to travel over 50% as this position is primarily focused on external customer engagement.

• Alignment with Sartorius’ core values: Sustainability, Openness, Enjoyment.

🏝️ Benefits

• Access to mentoring, leadership programs, and internal seminar offerings.

• Paid vacation, sick leave, corporate holidays, and a community service day.

• Flexible work schedules available.

• Comprehensive onboarding process, including a virtual online platform.

• A culture of mutual support, team spirit, and international collaboration.

• Participation in communities focused on topics such as “Coaching”, “Agile Working”, and a “Businesswomen’s Network”.

• Medical, dental, vision, EAP, and various wellness programs.

• Smart buildings equipped with the latest technology and equipment.

• 401(k) plan with a generous company match.

• Health Savings Account (HSA), Flexible Spending Accounts (FSA) for dependent care and healthcare spending, and Transportation Commuter Account.

• Basic Life Insurance, Accidental Death & Dismemberment (AD&D), Employee Assistance Program (EAP), Family Planning & Women’s Health services, and Health Advocate support.

• Supplemental Life Insurance, Legal Services, Long-Term Disability (LTD) & Short-Term Disability (STD), and Critical Illness Insurance.

• Bonus opportunities.