
Field Access Manager β Southern Florida
Posted Sep 11

Posted Sep 11
This is a fully remote position, open to applicants in Florida.
β’ Spearhead the proactive identification and resolution of patient access challenges related to payer coverage, prior authorization, step edits, copay assistance, and specialty pharmacy routing.
β’ Collaborate with healthcare provider offices to facilitate benefits verification and educate them on payer documentation requirements and available patient support resources.
β’ Examine and interpret HUB, specialty pharmacy, and payer data to pinpoint systemic access issues and implement compliance-approved process enhancements or access education.
β’ Deliver compliance-approved access education to internal stakeholders using approved materials.
β’ Work alongside Market Access, Patient Services, and HUB vendors to enhance pull-through efficiency and address recurring access friction points.
β’ Assist in launch readiness and lifecycle management by identifying access barriers early and executing field-based mitigation strategies.
β’ Track access performance metrics and convert insights into actionable plans.
β’ Handle high-priority case escalations that involve intricate reimbursement or payer challenges.
β’ Conduct monitoring of the regional payer landscape to identify policy changes or coverage shifts that affect patient access.
β’ Provide structured field insights to cross-functional partners to guide access strategy, HUB optimization, and enhancements to patient support programs.
β’ Ensure compliant and accurate documentation of case activities, interventions, and outcomes in CRM systems.
β’ Serve as a liaison between access strategy and field execution.
β’ Bachelorβs degree in business, life sciences, healthcare administration, or a related field (advanced degree preferred but not mandatory).
β’ Over 10 years of experience in pharmaceutical field reimbursement, patient access services, HUB services, specialty pharmacy, or market access support roles.
β’ In-depth understanding of payer dynamics, reimbursement pathways, prior authorization workflows, and specialty pharmacy distribution models.
β’ Experience with HUB systems, case management platforms, and specialty pharmacy data feeds.
β’ Proven capability to resolve complex access and reimbursement cases in a field-based or customer-facing capacity.
β’ Strong knowledge of pharmaceutical access data sources and processes, including claims, benefit verification, SP reporting, and payer policy tracking.
β’ Proficient in CRM systems and Microsoft Office Suite.
β’ Ability to thrive in a fast-paced launch or high-growth commercial environment with multiple priorities.
β’ Equity in the form of stock options and/or restricted stock units.
β’ Comprehensive health, dental, vision, life, and disability insurance coverage.
β’ 401k retirement benefits with employer match.
β’ Learning stipends.
β’ Wellness stipends.
β’ Paid time off.
Mercor
ICF
ICF
The Cigna Group
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