Field Access Manager – Pacific Coast

This is a fully remote position, open to applicants in California, +6 more states.

📋 Description

• Proactively identify and resolve barriers to patient access related to payer coverage, prior authorization, step edits, copay assistance, and specialty pharmacy routing.

• Collaborate with healthcare provider (HCP) offices to facilitate benefits verification and educate them on payer documentation requirements and patient support resources.

• Analyze data from HUB, specialty pharmacy, and payers to pinpoint systemic access gaps and implement process improvements or educational initiatives that adhere to compliance standards.

• Deliver access education to internal stakeholders using materials that are approved for compliance.

• Work alongside Market Access, Patient Services, and HUB vendors to enhance pull-through efficiency and tackle persistent access challenges.

• Contribute to launch readiness and lifecycle management by identifying access obstacles and executing field-based strategies for mitigation.

• Track access performance metrics and convert insights into actionable plans.

• Handle high-priority case escalations that involve complex reimbursement or payer issues.

• Monitor the regional payer landscape.

• Provide structured field insights to cross-functional partners.

• Maintain compliant records of case activities, interventions, and outcomes in CRM systems.

• Ensure that access strategies are effectively executed in the field.

⛳️ Requirements

• Bachelor’s degree in business, life sciences, healthcare administration, or a related field (an advanced degree is preferred but not mandatory).

• Over 10 years of experience in pharmaceutical field reimbursement, patient access services, HUB services, specialty pharmacy, or market access support roles.

• Deep understanding of payer dynamics, reimbursement pathways, prior authorization processes, and specialty pharmacy distribution models.

• Experience with HUB systems, case management platforms, and specialty pharmacy data feeds.

• Proven ability to resolve complex access and reimbursement cases in a field-based or customer-facing context.

• Strong knowledge of pharmaceutical access data sources and processes, including claims, benefit verification, SP reporting, and payer policy tracking.

• Proficient in CRM systems and the Microsoft Office Suite.

• Willingness to travel throughout the designated Pacific Coast territory.

• The ideal candidate should reside within the territory and within a 100-mile radius of a major commercial airport.

🏝️ Benefits

• Equity in the form of stock options and/or restricted stock units.

• Comprehensive health, dental, vision, life, and disability insurance coverage.

• 401k retirement benefits with employer match.

• Learning stipends.

• Wellness stipends.

• Paid time off.