Field Access Manager – New York City

This is a fully remote position, open to applicants in New York.

📋 Description

• Proactively identify and resolve barriers to patient access related to payer coverage, prior authorization, step edits, copay assistance, and specialty pharmacy routing.

• Collaborate with healthcare provider (HCP) offices to verify benefits, understand payer documentation requirements, and provide patient support resources.

• Analyze data from HUBs, specialty pharmacies, and payers to pinpoint systemic access gaps and implement compliant process enhancements.

• Deliver approved access education to internal stakeholders while ensuring that patient-specific or account-specific case information is not shared with the Sales team.

• Work in partnership with Market Access, Patient Services, and HUB vendors to enhance pull-through efficiency and address recurring access challenges.

• Assist in launch readiness and lifecycle management by identifying access barriers and executing field-based strategies for mitigation.

• Monitor key access performance metrics and translate findings into actionable plans.

• Manage escalations related to high-priority reimbursement and payer cases.

• Conduct monitoring of the regional payer landscape.

• Provide structured field insights to guide access strategies, HUB optimization, and enhancements to patient support.

• Ensure compliant documentation of case activities, interventions, and outcomes within CRM systems.

• Connect access strategy with field execution.

⛳️ Requirements

• Bachelor’s degree in business, life sciences, healthcare administration, or a related field (advanced degree preferred but not mandatory).

• Over 10 years of experience in pharmaceutical field reimbursement, patient access services, HUB services, specialty pharmacy, or market access support roles.

• In-depth understanding of payer dynamics, reimbursement pathways, prior authorization workflows, and specialty pharmacy distribution models.

• Experience with HUB systems, case management platforms, and data feeds from specialty pharmacies.

• Proven ability to resolve complex access and reimbursement cases in a field-based or customer-facing capacity.

• Strong knowledge of pharmaceutical access data sources and processes, including claims, benefit verification, SP reporting, and payer policy tracking.

• Proficient in CRM systems and the Microsoft Office Suite.

• Capable of functioning in a fast-paced launch or high-growth commercial environment with competing priorities.

🏝️ Benefits

• Equity in the form of stock options and/or restricted stock units.

• Comprehensive coverage for health, dental, vision, life, and disability insurance.

• 401k retirement benefits with employer matching.

• Learning stipends.

• Wellness stipends.

• Paid time off.