Field Access Manager – Mid-South

This is a fully remote position, open to applicants in North Carolina, +2 more states.

📋 Description

• Proactively identify and resolve patient access challenges related to payer coverage, prior authorizations, step edits, copay assistance, and specialty pharmacy routing.

• Collaborate with healthcare provider offices to facilitate benefits verification and educate on payer documentation requirements and available patient support resources.

• Analyze and interpret data from HUB, specialty pharmacies, and payers to pinpoint systemic access gaps and implement compliance-approved process enhancements or educational initiatives.

• Act as a field access subject matter expert, delivering approved access education to internal stakeholders in alignment with compliance-approved materials.

• Work alongside Market Access, Patient Services, and HUB vendors to enhance pull-through efficiency and address recurring access challenges.

• Aid in launch readiness and lifecycle management by identifying access barriers early and executing field-based strategies for mitigation.

• Track key access performance metrics and convert insights into actionable plans.

• Oversee high-priority case escalations involving complex reimbursement or payer issues that necessitate cross-functional collaboration.

• Conduct regional payer landscape assessments to identify policy updates or coverage changes that could affect patient access.

• Provide structured field insights to cross-functional teams to shape access strategies, optimize HUB performance, and enhance patient support programs.

• Ensure compliant and accurate documentation of case activities, interventions, and outcomes within CRM systems.

• Serve as a connector between strategy and execution, ensuring that access strategies are effectively implemented in the field.

⛳️ Requirements

• Bachelor’s degree in business, life sciences, healthcare administration, or a related field (an advanced degree is preferred but not mandatory).

• Over 10 years of experience in pharmaceutical field reimbursement, patient access services, HUB services, specialty pharmacy, or market access support roles.

• Comprehensive understanding of payer dynamics, reimbursement pathways, prior authorization workflows, and specialty pharmacy distribution models.

• Experience with HUB systems, case management platforms, and specialty pharmacy data feeds.

• Proven ability to address complex access and reimbursement issues in a field-based or customer-facing setting.

• Strong knowledge of pharmaceutical access data sources and processes, including claims, benefit verification, SP reporting, and payer policy tracking.

• Proficiency in CRM systems and the Microsoft Office Suite.

• Capability to thrive in a fast-paced launch or high-growth commercial environment with competing priorities.

• Familiarity with business intelligence tools such as Tableau or Power BI is a plus.

• Experience in training or supporting field sales teams on access and reimbursement topics is preferred.

🏝️ Benefits

• Equity in the form of stock options and/or restricted stock units.

• Comprehensive health insurance.

• Dental insurance.

• Vision insurance.

• Life insurance.

• Disability insurance.

• 401k retirement benefits with employer match.

• Learning stipends.

• Wellness stipends.

• Paid time off.