Field Access Manager – Mid Central

This is a fully remote position, open to applicants in Illinois, +2 more states.

📋 Description

• Proactively identify and resolve patient access challenges related to payer coverage, prior authorization, step edits, copay assistance, and specialty pharmacy routing.

• Collaborate with healthcare provider offices to assist with benefits verification and educate on payer documentation requirements and patient support resources.

• Analyze and interpret data from HUB, specialty pharmacy, and payers to pinpoint systemic access gaps and implement compliance-approved process enhancements or access education.

• Act as a field access subject matter expert, delivering approved access education to internal stakeholders.

• Work alongside Market Access, Patient Services, and HUB vendors to enhance pull-through efficiency and address recurring access friction points.

• Assist with launch readiness and lifecycle management by identifying access challenges and executing field-based mitigation strategies.

• Track access performance metrics such as time to fill, PA approval rates, abandonment rates, and conversion rates.

• Handle high-priority case escalations involving intricate reimbursement or payer issues.

• Conduct regional payer landscape monitoring and identify any policy changes or coverage shifts.

• Provide structured field insights to cross-functional partners to guide access strategies, HUB optimization, and enhancements to patient support programs.

• Ensure compliant and accurate documentation of case activities, interventions, and outcomes in CRM systems.

• Integrate access strategy with field execution to ensure effective implementation of strategies.

⛳️ Requirements

• Bachelor’s degree in business, life sciences, healthcare administration, or a related field (advanced degree preferred but not mandatory).

• Over 10 years of experience in pharmaceutical field reimbursement, patient access services, HUB services, specialty pharmacy, or market access support roles.

• Strong understanding of payer dynamics, reimbursement pathways, prior authorization workflows, and specialty pharmacy distribution models.

• Experience with HUB systems, case management platforms, and specialty pharmacy data feeds.

• Proven ability to resolve complex access and reimbursement cases in a field-based or customer-facing capacity.

• Extensive knowledge of pharmaceutical access data sources and processes including claims, benefit verification, SP reporting, and payer policy tracking.

• Excellent problem-solving skills with the capability to distill complex reimbursement scenarios into straightforward, actionable steps.

• Strong communication and relationship-building abilities with HCP offices, field teams, and internal stakeholders.

• Capacity to function in a fast-paced launch or high-growth commercial environment with competing priorities.

• Proficient in CRM systems and Microsoft Office Suite.

• Familiarity with BI tools such as Tableau and Power BI is advantageous.

• Experience in training or supporting field sales teams on access and reimbursement topics is preferred.

🏝️ Benefits

• Equity in the form of stock options and/or restricted stock units.

• Comprehensive coverage for health, dental, vision, life, and disability insurance.

• 401k retirement benefits with employer matching.

• Learning stipends.

• Wellness stipends.

• Paid time off.