Field Access Manager – Great Lakes

This is a fully remote position, open to applicants in Illinois, +2 more states.

📋 Description

• Proactively identify and resolve patient access obstacles related to payer coverage, prior authorization, step edits, copay assistance, and specialty pharmacy routing.

• Collaborate with healthcare provider (HCP) offices to facilitate benefits verification and educate them on payer documentation requirements and available patient support resources.

• Analyze and interpret data from HUBs, specialty pharmacies, and payers to pinpoint systemic access gaps and implement compliance-approved process enhancements or access education.

• Act as a subject matter expert in field access, delivering approved access education to internal stakeholders.

• Work together with Market Access, Patient Services, and HUB vendors to enhance pull-through efficiency and address recurring access challenges.

• Aid in launch readiness and lifecycle management by identifying access barriers early and implementing field-based mitigation strategies.

• Monitor access performance metrics and convert insights into actionable plans.

• Handle high-priority case escalations involving intricate reimbursement or payer concerns.

• Conduct regional payer landscape assessments and detect policy modifications or coverage changes that affect patient access.

• Provide structured field insights to cross-functional partners to shape access strategies, optimize HUB performance, and enhance patient support programs.

• Ensure compliant and accurate documentation of case activities, interventions, and outcomes within CRM systems.

• Connect access strategies with field execution to guarantee effective implementation in real-world settings.

⛳️ Requirements

• Bachelor's degree in business, life sciences, healthcare administration, or a related field (advanced degree is preferred but not mandatory).

• Over 10 years of experience in pharmaceutical field reimbursement, patient access services, HUB services, specialty pharmacy, or market access support roles.

• In-depth understanding of payer dynamics, reimbursement pathways, prior authorization processes, and specialty pharmacy distribution models.

• Experience utilizing HUB systems, case management platforms, and specialty pharmacy data feeds.

• Proven capability to resolve complex access and reimbursement issues in a field-based or customer-facing capacity.

• Strong knowledge of pharmaceutical access data sources and processes, including claims, benefit verification, specialty pharmacy reporting, and payer policy tracking.

• Proficient with CRM systems and the Microsoft Office Suite.

• Ability to thrive in a fast-paced launch or high-growth commercial environment with competing priorities.

🏝️ Benefits

• Equity in the form of stock options and/or restricted stock units.

• Comprehensive health, dental, vision, life, and disability insurance coverage.

• 401k retirement benefits with employer match.

• Learning stipends.

• Wellness stipends.

• Paid time off.