Field Access Manager – Diabetes

This is a fully remote position, open to applicants in New Jersey.

📋 Description

• Serve as the primary liaison for assigned accounts, assisting healthcare professionals (HCPs) and their teams on behalf of patients using approved products.

• Inform accounts about the Patient Services program, regional payer landscape, and access to pharmacy channels.

• Coordinate patient support efforts across HUB, specialty pharmacy, and other channels once HIPAA consent is obtained.

• Represent Patient Services platforms within designated HCP offices.

• Collaborate with both internal and external partners to enhance patient access to products.

• Foster advocacy within HCP offices and educate staff on access and payer approval processes.

• Identify obstacles to access and highlight HCP actions that facilitate patient access to therapy.

• Provide educational materials related to prior authorizations, appeals, specialty pharmacy, and access challenges.

• Facilitate the use of patient service platforms when offices opt for HUB or specialty pharmacy pathways.

• Oversee annual pharmacy reauthorizations to ensure timely therapy continuation.

• Work collaboratively with Sales, Market Access, Patient Services, Strategic Accounts, and other stakeholders as an expert in processes and payers.

• Recognize and address urgent market development and implementation tasks to eliminate access barriers and enhance adherence.

• Develop and implement strategic business plans for key accounts and market access initiatives.

• Stay informed about national, regional, and local payer landscapes, specialty pharmacies, and utilization management criteria.

• Understand the impact of payer/PBM/specialty pharmacy alignment and formularies on market access.

• Provide insights from the field to support access and patient/payer assistance programs.

• Anticipate, navigate, and resolve account and patient access challenges.

• Show a commitment to diversity, equity, and inclusion.

• Execute additional tasks as assigned.

⛳️ Requirements

• A Bachelor’s degree is required; a healthcare degree such as MS, RN, PA, PharmD, or a similar advanced healthcare/scientific degree is preferred.

• Over 10 years of experience in the pharmaceutical sector, particularly in payer policy and patient access.

• More than 5 years of experience in benefit verifications and/or prior authorization processes, or equivalent patient access experience.

• Familiarity with CMS policies and procedures, including Medicare Parts B & D.

• Knowledge of specialty markets, HUB/reimbursement services, and patient access initiatives.

• Strong comprehension of specialty product access/reimbursement processes and Patient Support Services programs.

• Excellent analytical skills to evaluate market dynamics, competitor actions, and ongoing diabetes monitoring trends.

• Ability to collect and analyze data to inform regional strategies, including HUB and patient claims information.

• Knowledge of Integrated Delivery Networks/Integrated Health Systems.

• Proficient in Microsoft applications and capable of conducting virtual meetings via Microsoft Teams.

• Ability to manage multiple priorities efficiently with outstanding organizational and problem-solving abilities.

• Demonstrated success in a cross-functional work environment.

• Capability to deliver impactful educational presentations.

• Strong familiarity with Veeva systems.

• Experience in Pediatric Endocrinology and/or Endocrinology is preferred.

• Previous experience in an Access/Reimbursement role during product launches is preferred.

• Prior experience in other biopharmaceutical functions is advantageous.

🏝️ Benefits

• Competitive salary and comprehensive benefits.

• Reasonable accommodations available during the hiring process.

• An inclusive and diverse workplace culture.