Field Access Manager – Diabetes

This is a fully remote position, open to applicants in Minnesota.

📋 Description

• Serve as the primary contact for assigned accounts, offering account management assistance to healthcare providers and their teams on behalf of patients prescribed an approved product.

• Deliver continuous education regarding the Patient Services program, the regional payer landscape, and access to pharmacy channels.

• Facilitate pull-through efforts for patients prescribed medications across HUB, specialty pharmacy, and various channels once appropriate HIPAA consent is obtained.

• Represent Patient Services platforms as the main interface within designated healthcare professional offices.

• Collaborate with both internal and external stakeholders to enhance patient access to the product.

• Promote advocacy within healthcare professional offices and inform staff about access and payer approval processes.

• Recognize access obstacles and emphasize necessary actions by healthcare professionals to address them.

• Offer educational materials that support the patient journey, such as prior authorizations, appeals, specialty pharmacy, and access challenges.

• Oversee the utilization of patient service platforms and annual pharmacy reauthorizations.

• Work collaboratively across departments including Sales, Market Access, Patient Services, Strategic Accounts, and others as a subject matter expert on processes and payers.

• Identify and tackle urgent market development and implementation initiatives to eliminate access barriers and enhance adherence.

• Develop and implement strategic business plans for key accounts and market access projects.

• Stay informed about national, regional, and local payer landscapes, specialty pharmacy, and utilization management criteria.

• Comprehend the alignment between Payer/PBM/specialty pharmacy and the implications of formularies on market access.

• Provide field insights that support access and patient/payer assistance programs.

• Anticipate, navigate, and resolve account and patient access challenges.

• Show a commitment to diversity, equity, and inclusion.

⛳️ Requirements

• A bachelor’s degree is mandatory.

• A healthcare degree is preferable, including MS, RN, PA, PharmD, or a similar advanced healthcare/scientific qualification.

• Over 10 years of experience in the pharmaceutical industry with expertise in payer policy and patient access.

• More than 5 years of experience in benefit verifications and/or prior authorization processes, or equivalent knowledge in patient access.

• Familiarity with Centers of Medicare & Medicaid Services (CMS) policies and procedures, with experience in Medicare Parts B & D.

• Understanding of specialty markets, HUB/reimbursement services, and patient access programs.

• In-depth knowledge of specialty product access/reimbursement processes, including Patient Support Services programs.

• Strong analytical abilities to evaluate market dynamics, competitor activities, and ongoing diabetes monitoring trends.

• Capability to collect and analyze data to inform regional strategy, including insight into HUB and patient claims data.

• Familiarity with Integrated Delivery Networks/Integrated Health Systems.

• Proficient in Microsoft applications with the ability to conduct virtual meetings via Microsoft Teams.

• Capacity to handle multiple priorities while demonstrating excellent organizational and problem-solving skills, as well as initiative and independence.

• Proven success in a cross-functional work environment.

• Ability to deliver impactful educational presentations.

• Strong knowledge of Veeva systems.

• An advanced degree is preferred.

• Experience in Pediatric Endocrinology and/or Endocrinology is advantageous.

• Previous experience in an Access/Reimbursement role during a product launch is a plus.

• Experience in additional biopharmaceutical industry roles is beneficial.

🏝️ Benefits

• Competitive salaries and comprehensive benefits.

• Reasonable accommodations during the hiring process for qualified applicants with disabilities.

• Equal Opportunity Employer.