Field Access Manager – Diabetes

This is a fully remote position, open to applicants in Florida.

📋 Description

• Serve as the primary contact for assigned accounts, delivering account management assistance to healthcare professionals and their teams on behalf of patients prescribed authorized products.

• Inform accounts about the Patient Services program, the regional payer environment, and access to pharmacy channels.

• Coordinate efforts to facilitate prescribed patients across HUB, specialty pharmacy, and other channels, provided HIPAA consent has been obtained.

• Act as the main representative of Patient Services platforms within designated healthcare provider offices.

• Collaborate with both internal and external stakeholders to enhance patient access to products.

• Increase advocacy within healthcare provider environments and educate staff on the processes of access and payer approvals.

• Assist in identifying access obstacles and emphasize the actions healthcare providers need to take to resolve them.

• Offer educational resources that support prior authorizations, appeals, specialty pharmacy, and the resolution of access issues.

• Oversee the use of patient service platforms and annual pharmacy reauthorizations.

• Work collaboratively across various functions including Sales, Market Access, Patient Services, Strategic Accounts, and other partners.

• Recognize and respond to urgent market development and implementation needs to alleviate access challenges and enhance adherence.

• Develop and implement strategic business plans for priority accounts and execute market access initiatives.

• Stay informed about national, regional, and local payer environments, specialty pharmacy, utilization management criteria, formularies, and payer/PBM/SP alignment.

• Provide field insights that support access and patient/payer assistance programs.

• Proactively anticipate, address, and manage account and patient access challenges with the relevant stakeholders.

• Show a strong commitment to diversity, equity, and inclusion.

• Perform additional duties as assigned.

⛳️ Requirements

• A Bachelor’s degree is required.

• A healthcare degree is beneficial, such as MS, RN, PA, PharmD, or a similar advanced healthcare/scientific qualification.

• A minimum of 10 years in the pharmaceutical industry with experience related to payer policy and patient access.

• At least 5 years of experience in benefit verifications and/or prior authorization requirements, or equivalent patient access experience.

• Familiarity with Centers of Medicare & Medicaid Services (CMS) policies and processes, particularly regarding Medicare Parts B & D.

• Knowledge and comprehension of specialty markets, HUB/reimbursement services, and patient access programs.

• A solid understanding of specialty product access/reimbursement processes, including Patient Support Services programs.

• Strong analytical abilities to evaluate market dynamics, competitor behavior, and ongoing diabetes monitoring trends.

• Capability to collect and interpret data to influence regional strategy, including understanding the function of HUB and patient claims data.

• Acquainted with Integrated Delivery Network/Integrated Health Systems.

• Proficient in Microsoft applications and capable of conducting virtual meetings via Microsoft Teams.

• Ability to manage several priorities with excellent organizational and problem-solving skills, initiative, and independence.

• Proven success in a cross-functional team environment.

• Skillful in delivering impactful educational presentations.

• Strong familiarity with Veeva systems.

• Experience in Pediatric Endocrinology and/or Endocrinology is preferred.

• Prior experience in an Access/Reimbursement role during product launches is advantageous.

• Experience in other biopharmaceutical roles is a plus.

🏝️ Benefits

• Competitive salaries and benefits.

• Reasonable accommodations during the interview and hiring process for qualified applicants with disabilities.

• Equal opportunity employment.