Family & Sexual Harm Advisor

This is a fully remote position, open to applicants in New Zealand.

📋 Description

• Deliver high-quality, evidence-based assistance to tāngata whai ora and whānau affected by family and sexual harm.

• Carry out assessments, identify risk factors, and support the development of suitable safety and support plans.

• Employ advanced communication and counselling techniques in complex scenarios.

• Offer guidance, coaching, and support to fellow advisors.

• Establish and nurture relationships with internal and external stakeholders and support services.

• Identify and address barriers that impact access to support, overall wellbeing, and outcomes.

• Participate in continuous improvement initiatives and advocate for best practices.

• Maintain precise records and ensure service delivery aligns with organisational, contractual, and professional standards.

• Operate within a dynamic 24/7 virtual health and social services organisation.

⛳️ Requirements

• Relevant tertiary qualification (or in progress) in counselling, psychology, social work, psychotherapy, or a related field, or 2+ years’ experience assisting individuals affected by family violence or sexual harm.

• Actively working towards registration with a pertinent body within the Mental Health and Addictions sector.

• Experience in supervision or coaching roles.

• Ideally, at least 6 months of experience in Telehealth or a similar position, such as Helplines/eTherapy/F2F counselling or Therapy.

• Comprehensive understanding of family and sexual harm dynamics.

• Excellent communication, active listening, and counselling abilities.

• Capability to exercise sound judgement and make informed decisions in complex situations.

• Experience in managing sensitive and challenging conversations with professionalism and empathy.

• Strong planning and organisational capabilities, with the ability to handle competing priorities.

• Collaborative mindset with the ability to coach, influence, and motivate others positively.

• Competence in working effectively with individuals from diverse cultures and backgrounds.

• Dedication to learning, receiving feedback, and pursuing continuous improvement.

• Flexibility to work various shifts in a 24/7 service; availability for overnight and weekend shifts is highly valued.

🏝️ Benefits

• Ongoing professional development and opportunities to advance your telehealth practice.

• Meaningful work aiding individuals through some of life's most challenging moments.

• Flexible hybrid working arrangements, including the option to work from home.

• Penal rates for eligible overnight, weekend, and public holiday shifts.

• Access to kaimahi benefits and retail discounts.

• Wellbeing support including Employee Assistance Program (EAP) and options for purchasing additional leave.