Family & Sexual Harm Advisor

This is a fully remote position, open to applicants in New Zealand.

📋 Description

• Deliver evidence-based, person-centered assistance to individuals and families impacted by family and sexual harm.

• Perform assessments, identify risk factors, and aid in the creation of safety and support plans.

• Employ advanced communication and counseling techniques in complex circumstances.

• Offer guidance, coaching, and support to fellow advisors.

• Establish and nurture relationships with both internal and external stakeholders as well as support services.

• Identify and address barriers that hinder access to support, well-being, and positive outcomes.

• Contribute to ongoing improvement initiatives and advocate for best practices.

• Keep accurate records and ensure that service delivery adheres to organizational, contractual, and professional standards.

• Operate within a dynamic 24/7 service across various shifts.

⛳️ Requirements

• A relevant tertiary qualification (or currently pursuing) in counseling, psychology, social work, psychotherapy, or a related field, or at least 2 years of experience supporting individuals affected by family violence or sexual harm.

• Actively working towards registration with a relevant organization within the Mental Health and Addictions sector.

• Experience in supervision or coaching roles.

• Ideally, possess 6 or more months of experience in Telehealth or a comparable position, such as helplines, eTherapy, or in-person counseling or therapy.

• Comprehensive understanding of the dynamics surrounding family and sexual harm.

• Excellent communication, active listening, and counseling abilities.

• Capability to exercise sound judgment and make informed decisions in complex scenarios.

• Proven experience in managing sensitive and difficult discussions with professionalism and empathy.

• Strong organizational and planning skills, with the ability to handle competing priorities.

• A collaborative mindset with the ability to coach, influence, and positively motivate others.

• Proficient in working effectively with individuals from diverse cultural backgrounds.

• A commitment to continuous learning, feedback, and improvement.

• Willingness to work various shifts in a 24/7 service; overnight and weekend availability is highly valued.

🏝️ Benefits

• Continuous professional development and opportunities to expand your telehealth practice.

• Meaningful work that supports individuals during some of their most challenging times.

• Flexible hybrid working arrangements, including the option to work from home.

• Penal rates for eligible overnight, weekend, and public holiday shifts.

• Access to employee benefits and retail discounts.

• Wellbeing support services, including Employee Assistance Program (EAP) and the option to purchase additional leave.