Family & Sexual Harm Advisor

This is a fully remote position, open to applicants in New Zealand.

📋 Description

• Deliver high-quality, evidence-based assistance to tāngata whai ora and whānau affected by family and sexual harm.

• Perform assessments, identify risk factors, and assist in the development of suitable safety and support plans.

• Employ advanced communication and counselling abilities in complex scenarios.

• Offer guidance, coaching, and support to fellow advisors.

• Establish and nurture relationships with both internal and external stakeholders as well as support services.

• Identify and address barriers that hinder access to support, wellbeing, and successful outcomes.

• Contribute to ongoing improvement and advocate for best practices.

• Keep precise records and ensure that service delivery aligns with organizational, contractual, and professional standards.

• Operate within a dynamic 24/7 service environment.

⛳️ Requirements

• Relevant tertiary qualification (or in progress) in counselling, psychology, social work, psychotherapy, or a related field, or over 2 years of experience assisting individuals affected by family violence or sexual harm.

• Actively pursuing registration with a relevant authority within the Mental Health and Addictions sector.

• Experience in supervision or coaching.

• Ideally, 6 months or more of experience in Telehealth or a comparable role, such as helplines, eTherapy, face-to-face counselling, or therapy.

• Comprehensive understanding of the dynamics of family and sexual harm.

• Excellent communication, active listening, and counselling skills.

• Capability to exercise sound judgement and make informed decisions in complex circumstances.

• Experience handling sensitive and challenging discussions with professionalism and empathy.

• Strong planning and organizational abilities, with the capacity to manage competing priorities.

• Ability to effectively engage with individuals from diverse cultures and backgrounds.

• Commitment to learning, receiving feedback, and striving for continuous improvement.

• Willingness to work a variety of shifts within a 24/7 service; availability for overnight and weekend shifts is highly valued.

🏝️ Benefits

• Ongoing professional development and opportunities to advance your telehealth practice.

• Meaningful work that supports individuals through some of life’s most challenging situations.

• Flexible hybrid working options, including the ability to work from home.

• Penal rates for eligible overnight, weekend, and public holiday shifts.

• Kaimahi benefits and discounts at various retailers.

• Wellbeing support, including Employee Assistance Programs (EAP).

• Option to purchase additional leave.