Facilities Operations Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Exemplify and reinforce the Yugo Operations culture through your leadership.

• Travel frequently to assist properties with facilities operations, address staffing shortages, manage high work-order volumes, ensure readiness for turnovers, and facilitate operational recovery.

• Aid in the completion of work orders and execution of make-ready tasks to fulfill service level expectations.

• Assist with site-level procurement and inventory control, making sure that materials and resources comply with budgetary and operational requirements.

• Perform property inspections and evaluations concerning facilities compliance, including operational permits, life safety systems testing, preventative maintenance schedules, and inspection logs.

• Collaborate with Area Facilities Managers, Regional Managers, and on-site teams to identify deficiencies and implement corrective action plans.

• Provide direct technical support in areas such as HVAC, plumbing, electrical systems, and general facilities maintenance.

• Assist in the development and maintenance of property-specific Operations & Maintenance plans and preventative maintenance programs.

• Provide timely reports to the SVP of Facilities and Development Services, highlighting risks, challenges, and opportunities observed in the field.

• Engage in and support systems training, compliance courses, operations meetings, and company initiatives.

• Mentor and train on-site maintenance teams to enhance their technical skills, efficiency, and confidence.

• Foster peer-to-peer relationships with on-site Yugoers to promote accountability and performance.

• Gather and analyze data from inspections, reporting, and system workflows to uncover trends and areas for improvement.

• Collaborate across various functions including Operations, People & Culture, Accounting, Sales, and Marketing.

• Assist in preparing for turnovers and move-ins by ensuring facilities are ready, materials are available, and execution is consistent.

⛳️ Requirements

• Bachelor’s degree preferred; or an equivalent combination of education and experience.

• At least 3–5 years of facilities or maintenance experience in student housing, multifamily, hospitality, or comparable settings.

• Regional or multi-site maintenance experience is highly preferred.

• Proven ability to work independently while supporting multiple properties and teams.

• EPA III certification or higher.

• Capability to read and interpret safety regulations, operating manuals, and maintenance instructions.

• Proficient in writing routine reports and correspondence.

• Effective communication skills with on-site teams and leadership.

• Fluency in English (reading, writing, and speaking).

• Ability to calculate percentages, measurements, and basic financial figures.

• Competence in taking and interpreting dimensional measurements.

• Proficient in using and interpreting diagnostic tools including multimeters, temperature sensors, moisture meters, pressure gauges, HVAC manifold gauges, water quality testing kits, and mold and lead testing kits.

• Ability to solve practical problems in environments with limited standardization.

• Proficient in reading and interpreting architectural, structural, electrical, and plumbing drawings.

• Ability to act with discretion and authority in health and safety matters.

• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).

• Familiarity with Entrata or equivalent property management systems.

• Experience with app-based preventative maintenance, inspection, and asset tracking platforms.

🏝️ Benefits

• Competitive salary.

• Bonus eligibility.

• Health, dental, and vision benefits.

• 401k plan with 4% employer matching.

• Three weeks of paid time off (PTO).

• Paid Wellness Time.

• 11 paid holidays.

• Paid parental leave.

• 1 paid volunteer day.

• 1 paid YuDay.

• Company-paid short-term disability (STD), long-term disability (LTD), and life insurance.