Facilities Coordinator

This is a fully remote position, open to applicants in Illinois, +1 more state.

📋 Description

• Oversee the daily management of dental equipment and maintenance issues across various locations within a wide geographic area from the central office.

• Provide troubleshooting support for equipment via phone to office personnel, offering clear and specific guidance.

• Supervise facilities vendors to ensure that necessary tasks are carried out effectively.

• Manage expectations and performance in accordance with service-level agreements.

• Confirm the completion of work and services rendered.

• Liaise with internal stakeholders and contracted vendors.

• Analyze work-order history and monitor budgets through online software systems.

• Source and onboard subcontractors and vendors as needed.

• Handle shipping logistics and track shipments for the Facilities Department.

• Oversee billing for Facilities tickets, ensuring accurate vendor information, GL codes, and location codes are documented.

• Execute small projects from inception to completion.

• Provide guidance to field technicians regarding detailed scopes of work.

⛳️ Requirements

• Outstanding customer service abilities.

• Strong verbal and written communication skills.

• Familiarity with multi-unit facilities management concepts and best practices is advantageous.

• Capability to juggle multiple tasks simultaneously in a fast-paced setting.

• Experience in negotiating with vendors effectively.

• Strong analytical and critical-thinking skills.

• Ability to solve problems in real-time.

• Eagerness to learn new skills and take on additional responsibilities.

• Availability Monday through Friday, from 8:00 AM to 5:00 PM.

• Willingness to participate in an on-call rotation one week every other month.

• Occasional travel may be required.

• A higher education degree is preferred but not mandatory.

🏝️ Benefits

• Paid time off.

• Health insurance.

• Dental insurance.

• Vision insurance.

• 401(k) savings plan with employer matching.

• Overtime compensation for after-hours on-call emergency situations.

• Flexible work schedule.