Facilities Coordinator

This is a fully remote position, open to applicants in Illinois, +1 more state.

📋 Description

• Oversee the daily management of dental equipment and maintenance across various locations and a wide geographic area from the central office.

• Provide troubleshooting assistance for equipment via phone to office staff, offering precise instructions.

• Supervise facilities vendors and ensure that necessary actions are executed.

• Manage expectations and assess vendor performance within established service-level agreements.

• Confirm the completion of work and services rendered.

• Maintain communication with internal clients and contract vendors.

• Analyze, document work-order history, and monitor budgets utilizing online tools.

• Source and onboard subcontractors and vendors as needed.

• Handle shipping and tracking of items for the Facilities Department.

• Oversee billing for Facilities tickets, coordinating with vendors and ensuring accurate GL and location codes.

• Execute small projects from inception to completion while guiding field technicians on work scope details.

⛳️ Requirements

• Outstanding customer service abilities.

• Strong verbal and written communication skills.

• Prior experience with multi-unit facilities management concepts and best practices is advantageous.

• Capacity to manage multiple tasks simultaneously in a dynamic environment.

• Proven experience and ability to negotiate effectively with vendors.

• Strong analytical and critical thinking skills.

• Ability to solve problems in real-time.

• Enthusiasm and willingness to acquire new skills and take on additional responsibilities.

• Availability from Monday to Friday, 8:00 AM to 5:00 PM.

• Participation in an on-call rotation one week every other month.

• Willingness to travel occasionally and maintain a flexible schedule.

• A degree in higher education is preferred but not mandatory.

🏝️ Benefits

• Paid time off.

• Health insurance.

• Dental insurance.

• Vision insurance.

• 401(k) savings plan with matching contributions.

• Overtime compensation for after-hours on-call emergency situations.