Experienced Advisor Transition Specialist

This is a fully remote position, open to applicants in Minnesota.

📋 Description

• Deliver a seamless and compliant transition experience for seasoned financial advisors and their teams joining Thrivent.

• Create and uphold comprehensive transition plans outlining milestones, dependencies, deliverables, risks, and stakeholder responsibilities.

• Organize and lead transition kickoff meetings.

• Act as the primary operational point of contact among incoming advisors, recruiting, business development, compliance, licensing and registration, operations, technology, field leadership, and external firms.

• Monitor transition milestones, pinpoint risks or delays, escalate issues, and assist in timely resolutions.

• Keep meticulous documentation, status updates, and reporting for advisor transition activities.

• Collect advisor feedback and share insights to drive process enhancements.

• Assist the Experienced Advisor Transition Consultant with intricate cases, special projects, and improvements to transition tools, resources, and workflows.

• Ensure prompt communication and support throughout the advisor transition process.

• Aid advisors in comprehending transition steps, necessary actions, timelines, and available resources.

• Identify opportunities to enhance the transition experience, minimize friction, and boost advisor satisfaction and retention.

• Collaborate with business development, field leadership, relationship management, and support teams to guarantee smooth transitions.

• Coordinate deliverables such as technology setup, registration, book transfer assistance, training, and advisor readiness initiatives.

• Relay transition status, risks, decisions, and forthcoming steps to stakeholders and leaders.

• Participate in ongoing improvement efforts that streamline workflows and enrich advisor and stakeholder experiences.

• Exemplify Thrivent’s leadership competencies and promote a culture centered on continuous improvement, employee engagement, and client commitment.

⛳️ Requirements

• Bachelor’s degree in business, human resources, finance, communications, organizational leadership, or a related field is required.

• A combination of education and relevant experience may be considered as an equivalent.

• Over 3 years of experience in transition, project coordination, operations, talent acquisition, advisor support, financial services, wealth management, or similar business functions.

• Proven experience in managing complex, multi-step processes involving multiple stakeholders, dependencies, deadlines, and competing priorities.

• Background in coordinating cross-functional efforts and influencing outcomes without direct authority.

• Experience in delivering exceptional client, advisor, employee, or customer experiences.

• Strong project management and organizational capabilities.

• Proficient in creating and maintaining detailed project plans, tracking milestones, managing dependencies, and proactively mitigating risks.

• Exceptional verbal and written communication skills.

• Strong relationship management and customer service orientation.

• Ability to navigate uncertainty, resolve problems, exercise sound judgment, and make timely decisions.

• Capability to collaborate across diverse stakeholder groups and encourage shared ownership and accountability.

• Keen attention to detail with the ability to adhere to policies, procedures, compliance requirements, and operational standards.

• Analytical mindset with the ability to identify trends, suggest improvements, and utilize data and feedback for informed decision-making.

• Proficient with Microsoft Office applications, including Excel, PowerPoint, Teams, and project management or workflow tools.

• Capacity to maintain confidentiality and manage sensitive advisor, candidate, and business information.

• Preferred: Familiarity with advisor transition, registrations, licensing, broker-dealer operations, RIA or hybrid affiliation models, or wealth management practices.

• Preferred: Knowledge of financial advisor recruiting, advisor development, practice management, business development, or field operations.

• Preferred: Experience in a highly regulated environment.

• Preferred: Exposure to change management, program implementation, process design, or operational transformation.

• Preferred: Proven ability to cultivate trusted relationships and act as a primary coordination point.

🏝️ Benefits

• Various bonuses, including annual or long-term incentives.

• Medical, dental, and vision coverage.

• Health savings account.

• Flexible spending account.

• 401(k) plan.

• Pension plan.

• Life and accidental death and dismemberment insurance.

• Disability insurance.

• Supplemental protection insurance.

• 20 days of Paid Time Off annually.

• Sick and Safe Time.

• 10 paid company holidays.

• Volunteer Time Off.

• Paid parental leave.

• Employee Assistance Program (EAP).

• Well-being benefits.