Executive Support Coordinator

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Provide support to a team of senior leaders, initially comprising six individuals across the EMEA region.

• Oversee complex, multi-regional calendars and independently resolve scheduling conflicts.

• Analyze calendars to identify ineffective patterns, minimize interruptions, and safeguard focused work periods.

• Organize international travel itineraries from inception to completion.

• Process expenses accurately and promptly, adhering to company policy.

• Professionally represent SmartPA in all interactions.

• Establish trusted relationships with supported leaders and broader teams.

• Anticipate potential issues early and make informed scheduling and operational decisions autonomously.

• Engage in a recruitment process that includes two interview stages along with skills assessments.

⛳️ Requirements

• Minimum of 2 years' experience in managing complex calendars, scheduling, and travel arrangements.

• Demonstrated ability to navigate challenging situations independently and devise practical solutions with minimal oversight.

• Strong business acumen, coupled with the confidence to ask pertinent questions and exercise sound judgment.

• Experience with modern calendar and productivity tools, including managing time-zone differences and minimizing unnecessary meetings.

• Capability to adapt tone from brief messages to formal updates tailored for senior leaders.

• Proficient and confident use of Google Workspace (Calendar, Sheets, Docs, Slides, Drive) and other online communication platforms.

• Exceptional attention to detail and complete discretion when managing sensitive information.

• Eagerness to learn and a strong sense of ownership over tasks.

• An interest in enhancing processes and minimizing manual tasks is a plus.

• Practical experience using AI tools like Gemini is advantageous.

• Submission of a CV and cover letter is required.

• Availability from Monday to Friday in alignment with UK working hours is essential.

🏝️ Benefits

• Competitive salary.

• 33 days of holiday.

• Flexitime with core hours from 10:00 to 16:30.

• Continuous development and career advancement opportunities.

• Departmental incentives.

• Employee Assistance Programme, which includes access to counseling services, financial support, legal assistance, etc.

• A genuinely positive, people-first culture.

• Flexible working arrangements.

• Career development and meaningful progression opportunities.