Executive Operations Specialist – AI & Automation

This is a fully remote position, open to applicants in Bosnia and Herzegovina, +4 more countries.

📋 Description

• Collaborate closely with leadership to align priorities, manage projects, adhere to deadlines, and oversee daily operations.

• Exhibit initiative by managing various moving components, tracking deliverables, and ensuring project progression without the need for constant oversight.

• Recognize inefficiencies, develop standard operating procedures (SOPs), enhance workflows, and establish scalable operational processes.

• Utilize AI tools and automation platforms to eliminate repetitive tasks, boost productivity, and refine business workflows.

• Conduct independent research on challenges, assess solutions, and deliver actionable recommendations.

• Oversee and enhance customer relationship management (CRM) systems, project management tools, databases, and internal documentation.

• Engage with internal teams, clients, vendors, and external partners to ensure initiatives remain aligned.

• Provide support for initiatives across client operations, marketing operations, finance/admin, and other business functions as necessary.

⛳️ Requirements

• Demonstrated experience in Business Operations, Executive Operations, Project Management, Process Improvement, or a similar role.

• Proven experience working directly with founders, CEOs, or senior leadership.

• Familiarity with working with U.S.-based companies, clients, or teams, ideally in a remote setting.

• Strong sense of ownership, independent decision-making abilities, and proactive problem-solving skills.

• Proven track record in process improvement, SOP development, and managing multiple projects.

• Practical experience utilizing AI tools such as ChatGPT, Claude, Gemini, or similar platforms to enhance business workflows.

• Hands-on experience with automation platforms such as Zapier, Make, n8n, or similar tools.

• Knowledge of Notion, ClickUp, Monday.com, Asana, Airtable, or HubSpot.

• Exceptional organizational, prioritization, communication, and follow-through skills.

• Advanced proficiency in English (C1/C2), both written and spoken.

• Ability to work independently in a fast-paced, dynamic business environment.

🏝️ Benefits

• 100% remote position.

• Full-time contractor opportunity.

• Collaborate directly with U.S.-based businesses and leadership teams.

• Opportunity to take significant ownership and make a direct impact on business operations.

• Exposure to AI, automation, and contemporary business systems.

• 10 PTO days per year.

• 3 sick days per year.

• 6 U.S. federal holidays.