Executive Assistant – Strategic Support

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Act as a trusted and proactive executive support partner for business owners and executives.

• Lead weekly client meetings to discuss delegated tasks, support priorities, forthcoming needs, and follow-up actions.

• Develop and maintain client Action Plans, translating executive support requirements into clear, actionable priorities.

• Collaborate with the Implementer to plan, assign, and manage client work effectively.

• Identify challenges, bottlenecks, and opportunities to enhance executive leverage.

• Design and refine executive support systems, processes, and workflows.

• Utilize AI, automation, and technology to boost efficiency.

• Oversee executive support projects, deadlines, regular workflows, and delegated priorities.

• Anticipate client needs and propose strategies for enhanced support.

• Track client retainer usage to ensure hours are utilized strategically and effectively.

• Communicate proactively with clients and team members to address issues before they escalate.

• Ensure work is completed accurately, on schedule, and meets Delegate’s quality standards.

• Perform administrative and project-based tasks, including calendar and inbox management, scheduling, research, travel arrangements, communications, and other executive support activities.

• Maintain client documentation, systems, and processes diligently.

• Uphold Delegate Solutions’ brand and values in every client interaction.

⛳️ Requirements

• Over 3 years of experience in executive support, operations, project management, client success, business management, or a related field.

• Proven experience supporting executives, business owners, or senior leadership.

• Experience in managing multiple priorities, projects, or stakeholders efficiently.

• Demonstrated capability to identify issues, suggest solutions, and advance work independently.

• Background in process improvement, workflow development, project coordination, or operational support.

• Exceptional written and verbal communication abilities.

• Strong skills in critical thinking, organization, and time management.

• Ability to communicate confidently with senior-level clients.

• Proficient technology skills and the capacity to quickly learn new systems.

• Experience working in a remote or virtual setting.

• Proficient in Microsoft 365 and/or Google Workspace.

• Must have reliable high-speed internet and suitable home-office equipment.

• Availability required Monday–Friday, 9 AM–5 PM ET.

• Strongly preferred: experience supporting a CEO, founder, entrepreneur, or leadership team.

• Strongly preferred: operations or project management expertise.

• Strongly preferred: experience managing multiple client accounts.

• Strongly preferred: experience in creating or enhancing business processes.

• Strongly preferred: familiarity with Asana, ClickUp, or similar project management tools.

• Strongly preferred: experience leveraging AI and automation to enhance productivity and workflows.

• Must be authorized to work in the United States.

• Primary work location must be within the United States.

• Must have dependable high-speed internet and appropriate home-office equipment.

🏝️ Benefits

• Paid Time Off (PTO).

• 401(k) plan.

• Short-Term Disability coverage.

• Long-Term Disability coverage.

• Supplemental Life Insurance.

• 100% Work From Home opportunity.

• Fully remote company environment.

• Engaging work with opportunities for skill development and measurable impact.