Executive Assistant

This is a fully remote position, open to applicants in Brazil, +1 more country.

📋 Description

• Follow up with clients to foster strong relationships and ensure seamless workflows.

• Develop, revise, and manage Standard Operating Procedure (SOP) documentation.

• Assist with the client offboarding process, ensuring all matters are properly concluded.

• Handle, direct, and respond to client phone calls, emails, and inquiries.

• Organize and manage email inboxes while prioritizing client communications.

• Dispatch documents and engagement letters, following up on signatures and payment completion.

• Facilitate client onboarding and oversee the sales pipeline.

• Execute ongoing data entry and provide administrative support tasks.

• Conduct follow-up calls and emails to arrange meetings and gather missing information.

• Compose and send professional email responses on behalf of the firm.

• Review documents for grammar, formatting, accuracy, and client information.

• Arrange meetings and coordinate calendars for attorneys and paralegals.

• Address scheduling and pre-sales inquiries.

⛳️ Requirements

• 1–3 years of experience in an administrative or professional services role.

• Exceptional written and verbal English skills, including grammar and proofreading capabilities.

• Proficient in Microsoft Office applications.

• Experience in managing emails, calendars, documents, and administrative workflows.

• Compassionate, empathetic, and non-judgmental in client interactions.

• Ability to work independently while also collaborating within a small team.

• Must successfully pass all stages of the application process.

🏝️ Benefits

• Opportunity for remote work.

• Company culture recognized with Great Place to Work Certification.