Executive Assistant

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Oversee and manage two high-traffic email accounts on a daily basis, systematically organizing and prioritizing communications to ensure no critical messages are overlooked.

• Execute actions on email items directly, including processing payments and confirming deliveries.

• Follow verbal instructions to independently compose, type, and dispatch the resulting emails and communications.

• Collaborate with vendors and internal team members to address billing issues, confirmations, and scheduling matters.

• Record recurrent email management tasks and transform them into clear standard operating procedures.

• Deliver brief, high-impact updates on the status of inboxes and outstanding tasks.

• Assume additional executive assistant responsibilities as the position evolves from part-time to full-time.

⛳️ Requirements

• Demonstrated experience as an Executive Assistant or in a high-level administrative support capacity, ideally supporting a busy founder or executive across multiple email accounts.

• Proven capability to resolve issues independently rather than simply escalating them, showcasing a history of proactive problem-solving.

• Proficient in receiving verbal direction and translating it into written communications without requiring prior typed instructions.

• Exceptional written and verbal English communication skills.

• C1 English proficiency required; must communicate exclusively in English throughout the entire shift.

• Familiarity with AI tools such as Claude or similar platforms to enhance inbox management, drafting, and task execution.

• Strong organizational abilities to handle a high volume of emails and competing priorities with minimal supervision.

• Discretion and sound judgment in managing financial and operational matters, including bill payments and vendor confirmations.

• Experience with Claude, email platforms, PayPal, Gusto, calendar scheduling tools, and Fathom or similar call recording/transcription tools.

• Resume and audio/video recording must be submitted in English.

• A publicly accessible 30–90 second introductory video recording is required.

• An internet speed test screenshot is required.

🏝️ Benefits

• Potential to transition from part-time to full-time based on performance and business needs.

• Opportunity to expand into a wider range of executive support responsibilities.

• Chance to create lasting operational assets through effective process documentation.