Executive Assistant

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Oversee physician calendars in Outlook and the EMR, ensuring that meetings, appointments, and scheduling blocks are synchronized across both platforms.

• Organize meetings and interviews, verify availability, and distribute invitations with accurate participants, dates, times, time zones, and meeting links.

• Incorporate approved time-off and other commitment blocks into schedules.

• Identify conflicts prior to confirming meetings and communicate any changes promptly.

• Adjust or reschedule patient appointments in accordance with scheduling protocols.

• Collaborate with Patient Navigators and the intake team on any changes.

• Ensure updates are accurately recorded on the appropriate physician’s schedule and reflected in Outlook as necessary.

• Compile documents, monitor renewal dates and application deadlines, and proactively follow up on outstanding requirements.

• Prepare the administrative sections of applications for review and facilitate the acquisition of necessary signatures.

• Assist with registration, track missing forms and records, and complete assigned follow-up tasks.

• Accurately update patient information and inform the intake team of any outstanding items.

⛳️ Requirements

• Excellent verbal and written communication skills in English are essential.

• A minimum of 1-2 years of experience in a medical-related field is required.

• Proven experience in managing calendars for multiple physicians or executives.

• Strong proficiency in Outlook; experience with EMR scheduling is highly desirable.

• Experience in medical licensing and credentialing is a significant advantage.

• Exceptional attention to detail, communication skills, and proactive follow-through are necessary.

• Willingness to work night shifts is expected.

• Computer Processor: Intel Core i5-6000 (6th Gen or higher) or AMD Ryzen 5 or higher.

• Computer Memory/RAM: 8.00 GB.

• Computer Operating System: Minimum Windows 11 64-bit or macOS Ventura.

• Headset: Any USB-type headset with noise-cancelling functionality.

• Camera: Must provide clear and crisp video output.

• Backup computer that meets the specified processor, RAM, and operating system requirements, or a UPS capable of powering the workstation for at least 3 hours.

• UPS should typically provide 240Wh or higher and accommodate all necessary plugs.

• Primary DSL/Fiber internet connection with a minimum contracted speed of 100mb/s.

• Backup internet connection with a minimum speed of 20mb/s (Cell).

🏝️ Benefits

• Starting salary is $800 (USD) per month.

• Free training provided.

• Paid time off available.

• HMO coverage included.

• Optical rewards offered.

• Performance-based salary increases.

• Permanent work from home opportunity.