Executive Admissions Representative

This is a fully remote position, open to applicants in Nevada.

📋 Description

• Act as an Executive Admissions Representative for the Cross-state enrollment team

• Spend a significant amount of time engaging directly with prospects and students, either in person or via phone

• Handle inquiry calls and deliver accurate information regarding programs, entrance criteria, curricula, and academic standards

• Respond promptly to web inquiries and calls

• Make outbound calls to prospective students and take part in phone-a-thons and dialing campaigns

• Generate unsolicited leads and create new business opportunities

• Follow up with prospects who either do not schedule or attend interviews, as well as those whose interviews do not progress, and with students who drop or cancel

• Schedule and conduct student interviews using approved materials and adhering to company policies

• Clarify program offerings and align college benefits with student needs

• Counsel students on appropriate programs based on their aspirations, qualifications, and goals

• Keep admissions management updated on student motivations and concerns

• Provide regular advice and guidance regarding programs, eligibility criteria, admissions policies, procedures, and necessary documentation

• Act as a liaison between students and the campus, assisting with enrollment forms and applications

• Collaborate with Finance to enhance customer service and ensure the completion of financial aid packaging

• Mentor and guide students about their skills and interests

• Address routine inquiries and escalate more complex issues when required

• Track inquiries and admissions activities

• Complete daily activity reports and maintain precise records

• Ensure that pre-start paperwork is filled out accurately and submitted on time

• Attend mandatory training sessions and meetings while performing other assigned tasks

• Adhere to company policies and standards

⛳️ Requirements

• Bachelor’s degree is preferred

• One (1) year of internal experience as a Senior Admissions Representative or two (2) years of external experience in customer service, telemarketing, or sales is required

• Proven ability to demonstrate Company Key Behaviors

• Outstanding presentation skills

• Proficient in Microsoft Office Suite: Word, Excel, Outlook

• Capability to work assigned or flexible hours necessary to fulfill job responsibilities on a weekly basis

• Must be available to work from 10 a.m. to 7 p.m. PST

🏝️ Benefits

• Competitive salary

• Generous benefits package

• Unlimited opportunities for growth

• Collegiate work atmosphere

• Medical, Dental, and Vision coverage starting on the 1st of the month following 30 days of employment

• Two weeks of vacation per year, increasing with years of service with the company

• Twelve paid holidays and two floating holidays

• 401k plan with company matching

• Company-paid life insurance at one times your annual salary

• Leadership development and training for career progression

• Tuition assistance and forgiveness for you and your family, potentially up to 100% depending on the program

• Remote work options available