Executive Admissions Representative

This is a fully remote position, open to applicants in Arizona.

📋 Description

• Engage with potential students to assist them in their decision-making process regarding enrollment.

• Articulate the school's philosophy and offerings while advocating for prospective students.

• Consistently meet established quantitative activity benchmarks while maintaining professionalism, compliance, and ethical standards.

• Create and oversee action plans to fulfill qualitative performance expectations.

• Guide prospective students through the admissions process, adhering to federal and state regulations, school policies, and accrediting standards.

• Conduct interviews via phone and in-person, utilizing chat, text messaging, and email to identify prospects and assess their educational needs, concerns, and interests.

• Build rapport and maintain ongoing communication throughout the enrollment process.

• Collaborate with Financial Aid and Academic departments to provide exceptional service.

• Deliver quality service to Veterans and Agencies and coordinate external events.

• Support the Admissions department with various training and assistance needs.

• Undertake additional responsibilities as necessary.

⛳️ Requirements

• High School diploma or equivalent qualification.

• Minimum of 2 years’ experience in sales and/or customer service.

• Proficient computer skills are essential.

• Strong verbal communication skills, particularly over the phone, along with good written communication abilities.

• Capability to effectively utilize relevant school systems, databases, and tools.

• Availability to work nights, weekends, and/or holidays as required.

• Ability to thrive in a fast-paced environment and manage deadlines across multiple tasks.

• Capacity to remain adaptable and flexible in response to changes in the work environment or schedule.

• A four-year degree from an institution accredited by an agency recognized by the U.S. Department of Education (or its international equivalent) is preferred.

• Over 5 years of experience in post-secondary education is preferred as an alternative to the preferred degree.

• Familiarity with Google products (Docs, Sheets, Slides, Gmail) is preferred.

🏝️ Benefits

• Comprehensive benefits package.

• Opportunities for professional development and advancement.

• Supportive and collaborative work environment.