Events Coordinator

This is a fully remote position, open to applicants in Costa Rica.

📋 Description

• Oversee and implement webinars and tradeshows, which includes scheduling, setting up registration, configuring platforms, and managing events.

• Handle event logistics, prepare customer speakers, communicate with stakeholders, and coordinate with internal teams.

• Create and execute workflows for promoting events, nurturing registrations, following up with communications, and tracking the pipeline.

• Partner with the Marketing team to assess event performance, monitor engagement levels, and report on the impact on the pipeline.

• Incorporate AI-driven workflows to enhance scheduling, attendee communication, and analysis of post-event data.

• Conduct quality assurance checks on event setups, platform capabilities, and communications.

• Manage post-event follow-up communications, analyze performance, and document execution processes.

• Keep records of event workflows, process enhancements, and outcomes.

⛳️ Requirements

• 1–3 years of experience in coordinating online events, marketing events, or digital marketing operations.

• Practical experience in managing webinars, virtual summits, or other similar digital events.

• Strong attention to detail and the capability to handle multiple events concurrently.

• Experience in engaging with customer speakers and internal stakeholders.

• Knowledge of marketing automation, CRM systems (such as HubSpot, Salesforce), and virtual event platforms (including Zoom Webinars, Wistia, Cvent).

• Capacity to utilize AI tools and workflows to enhance event efficiency and reporting.

• Proficiency in measuring event performance and reporting its contribution to the pipeline.

• Excellent written and verbal communication skills.

• Accountable for maintaining the confidentiality, integrity, and availability of company information assets.

• Responsible for ensuring the privacy of employee and customer data and completing the necessary privacy training.

• No degree requirement specified; Granicus does not impose degree requirements for most positions.

🏝️ Benefits

• Employee Resource Groups to promote diverse voices.

• Coffee with Mark sessions featuring the CEO.

• Microsoft Teams communities centered around wellness, art, pets, family, parenting, and more.

• Special guest speakers addressing issues that affect employees.

• A remote-first work environment.