Event Operations Manager

This is a fully remote position, open to applicants in California, +17 more states.

📋 Description

• Oversee the complete execution of Zearn's in-person full Team Summits, from the initial planning stages to onsite delivery.

• Manage venue logistics, hotel accommodations, audio-visual needs, materials, transportation, registration, and access-related logistics.

• Lead onsite event execution in collaboration with the Director of People and team.

• Work alongside session owners, presenters, vendors, and internal teams to anticipate requirements and address challenges.

• Handle vendor relationships, contracts, event budgets, and payment schedules.

• Manage logistics for in-person gatherings of functional teams.

• Organize Zearn Updates and other organization-wide virtual meetings.

• Implement culture-building initiatives and team-member lifecycle interactions, including anniversaries, holiday gifts, milestones, and onboarding welcomes.

• Assist in developing and enhancing Slack communities and remote connection opportunities.

• Experiment with Generative AI and communication tools to enhance team-member lifecycle interactions.

• Create and sustain repeatable playbooks, processes, and best practices for team-wide experiences.

• Collect feedback, analyze insights, and share findings for continuous improvement.

• Enhance event operations processes, documentation, communications, and post-event wrap-up procedures.

• Stay updated on trends and research related to team-member experience, events, and remote-first culture.

⛳️ Requirements

• A minimum of 4 years of proven experience in project management for complex corporate events.

• Experience preferably with organizations having 150–300 team members.

• A successful history of designing and executing virtual events that foster engagement and cultural connection.

• Familiarity with using Generative AI to optimize workflows, enhance communication touchpoints, or analyze team-member feedback.

• Highly organized, with the ability to manage multiple vendors and intricate budgets.

• A strong commitment to Zearn’s mission and a passion for cultivating an enabling culture.

• Capability to manage projects at various levels, coordinate cross-functional stakeholders, and drive daily execution.

• This role functions as an individual contributor reporting to the Director of People.

• Must be able to work remotely from CA, CT, FL, IL, LA, MA, MD, NC, NJ, NY, OH, OR, PA, TN, TX, VA, WA, WI, or Washington D.C.

• Willingness to travel for Zearn’s biannual Team Summits, with additional travel as required.

🏝️ Benefits

• Comprehensive medical, dental, and vision coverage.

• Short- and long-term disability insurance.

• Life insurance benefits.

• 401K matching program.

• Parental leave policy.

• Generous paid time off policy.

• A collegial and passionate workplace culture.

• Opportunity to make a positive impact on the lives of millions of children.