EU-French Speaking Simulation Specialist, Overnights

This is a fully remote position, open to applicants in United States, +19 more locations.

📋 Description

• Deliver various trained and certified simulation scenarios with precision, reliability, and professionalism to meet learning objectives.

• Utilize Mursion’s proprietary technology to represent multiple perspectives.

• Lead reflection debriefs with a diverse range of learners.

• Offer balanced and impartial feedback to learners along with accurate performance evaluations.

• Complete necessary operational session tasks, forms, and attendance documentation.

• Quickly adapt to and utilize evolving technologies.

• Host sessions by greeting learners, outlining logistics, responding to inquiries, providing information, and guiding reflection discussions.

• Set and uphold clear learner policies and expectations.

• Comply with the Code of Conduct and policies that safeguard learner privacy and Mursion’s intellectual property.

• Organize and manage availability, session, and work-related schedules efficiently.

• Prioritize session delivery, training, internal meetings, and assigned tasks effectively.

• Ensure adherence to availability policies and protocols.

• Aim for billing hours to achieve an average of 80%+ service delivery.

• Provide equal practice opportunities to all learners.

• Submit accurate and timely feedback forms for clients.

• Foster a welcoming, customer-service-focused hosting experience.

⛳️ Requirements

• Minimum of 3 years of experience as a professional actor.

• Strong preference for candidates with improv experience.

• Native-level fluency in both EU-French and English, capable of delivering scenarios in both languages to clients.

• Previous experience outside of professional acting in customer-facing roles, preferably in customer service or hospitality sectors.

• Availability to work Monday–Friday from 12am–8am ET for the overnight team.

• Commitment to consistently provide 20–30 hours of work per week.

• Ability to independently and timely complete a rigorous paid training program (totaling 65–85 hours) within a 4–6 week timeframe.

• Exceptional written and verbal communication skills.

• Strong organizational abilities.

• Capability to work from a private and quiet environment with a reliable and stable internet connection.

• A wired internet connection is mandatory.

• Minimum download speed of 20 Mbps (100+ recommended).

• Minimum upload speed of 5 Mbps (15+ recommended).

• Reside in Canada or in one of the following U.S. states: Arizona, California, Connecticut, Florida, Georgia, Idaho, Illinois, Indiana, Kansas, Maryland, Massachusetts, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, Texas, Virginia, Washington, or the District of Columbia.

🏝️ Benefits

• Paid training program comprising 65 to 85 hours in total.

• Part-time work schedule of 20–30 hours per week.