Especialista en CRM y Automatización – HubSpot, Salesforce

This is a fully remote position, open to applicants in Latin America.

📋 Description

• Manage and enhance CRM systems to maintain data integrity and precise pipeline monitoring.

• Design and implement sophisticated workflow automations utilizing Zapier or Make, integrated with LLM APIs.

• Streamline repetitive sales processes and communication tasks.

• Create, execute, and oversee internal or customer-facing AI agents, including email generation, lead-triage chatbots, and call-transcription summarizers.

• Develop and sustain performance dashboards that provide real-time insights into revenue metrics and conversion rates.

• Analyze operational inefficiencies and recommend technology-driven, AI-enhanced solutions to boost sales team effectiveness.

• Document technical processes and educate internal teams on newly adopted AI systems.

⛳️ Requirements

• 2–4 years of experience in Revenue Operations, Sales Operations, Marketing Operations, or Systems Administration.

• Extensive hands-on experience with HubSpot, Salesforce, or comparable CRM platforms.

• Strong proficiency with Zapier and/or Make to create intricate, multi-step automations.

• Practical knowledge of integrating Generative AI models, such as OpenAI and Anthropic, with CRMs and external databases.

• Understanding of APIs, webhooks, and advanced prompt engineering techniques.

• Experience in developing AI agents, chatbots, lead qualification processes, automated outreach, and CRM enrichment workflows.

• Ability to create revenue dashboards and monitor pipeline, conversion rates, and sales performance.

• Advanced proficiency in English (B2/C1).

• Basic understanding of JSON, HTML, CSS, and JavaScript or Python.

• Strong analytical, problem-solving, and process optimization abilities.

• Experience in implementing AI-driven lead scoring and sentiment analysis.

• Familiarity with CRM integrations involving marketing and customer success platforms.

• Experience in documenting workflows and training teams on automation tools.

🏝️ Benefits

• Competitive compensation.

• 100% remote work opportunity.

• Standard Monday to Friday work schedule.

• Chance to make a direct revenue impact by modernizing the tech stack and leveraging AI for expanding US businesses.