ERP Administrator

This is a fully remote position, open to applicants in Oregon.

📋 Description

• Support users with all facets of ERP system utilization

• Create, suggest, and execute strategies and programs that align with company goals

• Offer both functional and technical assistance for the ERP and associated system environments

• Conduct daily system monitoring and address security and usability issues

• Handle help desk requests and troubleshoot software problems

• Oversee the configuration and functioning of a web-based ERP platform

• Collect and document requirements from users and stakeholders

• Tailor and recommend technical solutions that enhance Wyld sales processes

• Facilitate the integration of Salesforce with the ERP and ensure consistent communication between the two systems

• Collaborate with the Business Systems team and external vendors to achieve organizational objectives

• Test and execute development changes in partnership with the ERP provider/vendor

• Ensure the health of the ERP system, focusing on data protection, backup, recovery, and business continuity plans

• Co-lead projects related to the ERP system and conduct diagnostic tests

• Address issues to enhance system performance

• Integrate ERP systems or databases with other applications for effective data reporting

• Ensure ERP systems and associated subsystems comply with security and audit standards

• Serve as a liaison between functional process owners and technical resources

• Occasionally provide training to staff on the use of the ERP software

• Perform additional responsibilities as required by business needs

• Report directly to the Systems Implementation Manager

⛳️ Requirements

• Experience with Sage Intacct is mandatory

• At least 3 years of experience in ERP systems and/or administration

• Proven ability to analyze complex processes and implement improvements

• Demonstrated successful transition and implementation of workflows and policies

• Experience in transforming data into executive-level dashboards and reports

• Knowledge of relational databases and data integration tools

• Strong knowledge of manufacturing environments is preferred

• Practical experience with Windows, Microsoft Office, Slack, Sage Intacct, Power BI, Wherefour, Salesforce, and Shopify eCommerce

• Excellent project management, organizational, analytical, and presentation capabilities

• Ability to apply critical thinking to processes and implement strategies and programs to address company objectives

• Strong interpersonal skills and the ability to interact professionally with managers, staff, and executives at all levels

• Capable of conveying information and responding to inquiries and suggestions

• Proficient in effective problem-solving

• Mathematical skills including addition, subtraction, multiplication, and division

• Proficiency in reading, writing, and communicating effectively in English

• Familiarity with Microsoft Office, Google Workspace, and work management systems such as Slack, Jira, or similar platforms

• Ability to manage confidential and sensitive information in a professional and discreet manner

• Must be at least 21 years old

• Must successfully pass a pre-employment background check, where permitted by law

• Must obtain and maintain all licenses, permits, certifications, or registrations required by applicable laws and regulations

• Adherence to company safety, sanitation, quality, and food safety policies is essential

• Must be willing to accommodate a flexible work schedule

• Travel between sites will be necessary

• ServSafe Certification or Food Handler's Card is preferred, where applicable

🏝️ Benefits

• 11 paid holidays

• 120 hours of PTO

• 401K

• Fully covered health insurance

• Fully covered dental insurance

• Fully covered vision insurance

• Fully remote work arrangement